Report updated Apr 18, 2026
Houston 311
For houston residents and commuters seeking to report local infrastructure issues to city departments.
Overview · Full Intel report in progress
Houston 311 is an established utilities app that is completely free. With a 4.3/5 rating from 731 reviews, it shows polarized user reception.
What is Houston 311?
Current Momentum
v5.11 · 3w ago
IntenseLast updated 22d ago. 5 versions tracked.
Competition
Rivals identification in progress
7-Day Rank Pulse 🇺🇸
UtilitiesNo ranking data
Rating Pulse 🇺🇸
What makes this app unique?
What Does It Look Like?
What Are The Key Features?
Automatically detects the user's current location to pinpoint the site of the reported issue.
Allows users to capture and attach images to their service requests for visual documentation.
Directly transmits reports to the City’s 311 system for distribution to the appropriate municipal departments.
How much does it cost?
Who Built It?
City of Houston
Streamlining municipal services for Houston residents and travelers. Providing digital access to city infrastructure, waste management, and airport navigation.
Portfolio
3
Apps
What other apps does City of Houston make?
Explore the full City of Houston report
Portfolio breakdown, audience, momentum, and every app published by City of Houston.
Analysis in progress, available soon
What do users think recently?
Analysis in progress, available soon
View the full user-sentiment analysis
Mood gauge, ratings & review-volume history, every praise / complaint / request, and sentiment over time.
Analysis in progress, available soon
What is the competitive landscape for Houston 311?
How's The Utilities Market?
Market outlook for this category
Available very soon
Strategic analysis coming soon
SWOT, key takeaways & outlook
The outtake for Houston 311
Key Takeaways
While the app provides a functional interface for reporting civic issues, user feedback indicates significant dissatisfaction regarding request resolution transparency and communication.
Where Is It Heading?
Trend analysis
Available very soon