• Easier to use login screen.
• Other minor enhancements and bug fixes.

• Easier to use login screen.
• Other minor enhancements and bug fixes.

• New filter functionality for tickets
• Mandatory check from comments section in change status removed
• Functionality to upload and download attachments

•	Mobile app customisation implementation performed from IBM Control Desk backend
•	Performance enhancement
•	Bug fixes

• Enhanced features and app optimisation
• Bug fixes

• New look and feel for log in
• Minor bug fixes

•  Business users can now issue IT service requests, check the status, and confirm closure
•  Minor bug fixes

•  QR code reader for server configuration
•  Minor bug fixing
•  Significant performances improvements

•  Additional support for LDAP authentication