Report updated May 5, 2026
IBM Control Desk
For service desk agents, field technicians, managers, and business users utilizing IBM Control Desk version 7.6.0.4 or higher.
Overview · Full Intel report in progress
IBM Control Desk is an established business app that is completely free. With a 4.6/5 rating from 35 reviews, it shows polarized user reception.
What is IBM Control Desk?
Current Momentum
v2.0 · 41mo ago
ZombieLast updated 1250d ago. 5 versions tracked.
Competition
Rivals identification in progress
7-Day Rank Pulse 🇺🇸
BusinessNo ranking data
Rating Pulse 🇺🇸
What makes this app unique?
What Does It Look Like?
What Are The Key Features?
Allows agents to view, edit, comment on, and update the status or ownership of tickets.
Enables managers to review, approve, or reject service requests directly from the mobile interface.
Provides business users the ability to search for solutions, create new service requests, and monitor existing request statuses.
How much does it cost?
Who Built It?
IBM
Providing enterprise-grade mobile tools for field maintenance, data analytics, and secure identity management.
Portfolio
13
Apps
What other apps does IBM make?
Explore the full IBM report
Portfolio breakdown, audience, momentum, and every app published by IBM.
Analysis in progress, available soon
What do users think recently?
Analysis in progress, available soon
View the full user-sentiment analysis
Mood gauge, ratings & review-volume history, every praise / complaint / request, and sentiment over time.
Analysis in progress, available soon
What is the competitive landscape for IBM Control Desk?
How's The Business Market?
Market outlook for this category
Available very soon
Strategic analysis coming soon
SWOT, key takeaways & outlook
The outtake for IBM Control Desk
Key Takeaways
This app serves as a mobile companion for IBM Control Desk users to manage tickets and service requests remotely.
Where Is It Heading?
Trend analysis
Available very soon