High confidence · 60 reviews analyzed · Based on 60 reviews. Signal may be noisy.
Upset
Recent user voice shows a upset sentiment. Users appreciate occasional prompt developer responses to reported bugs provide a sense of active maintenance, but report persistent login failures and application crashes prevent users from accessing basic banking services.
Rating: 2.9
Reviews: 60
Confidence: high
How did the latest release land?
Overall
3.1/ 5
★★★★★
(1.2K)Current version
2.9/ 5
-0.2 vs overall
★★★★★
(21)Main signal post-update: persistent login failures and application crashes prevent users from accessing basic banking services.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Review themes
Praise
What users love
- Occasional prompt developer responses to reported bugs provide a sense of active maintenance
- “Users note that developers sometimes address technical issues quickly”
- “Positive feedback highlights the responsiveness of the development team to specific bug reports”
Complaint
Common complaints
- Persistent login failures and application crashes prevent users from accessing basic banking services
- “Users report the application freezes or closes immediately upon attempting to log in”
- “Frequent authentication errors and loading loops render the app unusable for daily transactions”
Request
Most requested
- Simplified identity verification and document scanning to allow successful remote account opening
- “Users request a more forgiving margin for scanning identification documents”
- “Feedback suggests the current image capture system is too difficult to navigate for new users”