Low confidence · Latest 64 of 147 total reviews analyzed · Based on 147 reviews. Signal may be noisy.
Upset
Recent user voice shows a upset sentiment. Users appreciate core financial utility provides basic banking convenience for users who successfully navigate the initial setup, but report aggressive security detection flags legitimate devices and software as suspicious, preventing access to banking services and frequent application crashes and forced closures prevent users from completing essential banking transactions and logins.
Rating: 2.2
Reviews: 147
Confidence: low
How did the latest release land?
Overall
2.5/ 5
★★★★★★
(4.4K)Current version
1.9/ 5
-0.6 vs overall
★★★★★
(135)Main signal post-update: aggressive security detection flags legitimate devices and software as suspicious, preventing access to banking services.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Review themes
Praise
What users love
- Core financial utility provides basic banking convenience for users who successfully navigate the initial setup
- “Users occasionally describe the app as convenient for standard banking tasks”
- “Positive feedback highlights the utility of the app when it functions as intended”
Complaint
Common complaints
- Aggressive security detection flags legitimate devices and software as suspicious, preventing access to banking services
- “Users report being blocked by false positive detections of remote control or accessibility software”
- “The app frequently denies access to users with standard phone configurations or secure folders”
- Frequent application crashes and forced closures prevent users from completing essential banking transactions and logins
- “Multiple reports of the app closing immediately upon launch or during login attempts”
- “Users describe the app as unusable due to persistent stability failures across various device models”
Request
Most requested
- Expanded regional availability for the application to support users residing in North America and Japan
- “Users request the app be listed in international app store regions to allow for global access”
- “Customers express frustration over being unable to download the app due to geographic store restrictions”