Informed Delivery® Mobile user reviews, decoded
High confidence · Latest 66 of 99 total reviews analyzed · Based on 99 reviews. Signal may be noisy.
Review voice lately leans frustrated. Users appreciate informed delivery features provide helpful previews of incoming mail and packages before they arrive and the interface design improvements in the latest update make navigation easier for daily users, but report persistent login failures and repetitive multi-factor authentication cycles prevent users from accessing their accounts.
Rating: 3.9
Reviews: 99
Confidence: high
While the latest update introduced design improvements, the core authentication and login stability issues remain unresolved, leading to continued negative sentiment in post-update reviews.
How did the latest release land?
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
How have ratings & review volume moved?
Rating, review sentiment, and total reviews over time, with release markers showing the post-launch impact.
Vertical markers = app releases. Hover any release for the post-release impact delta.
Review themes
What users love
- Informed delivery features provide helpful previews of incoming mail and packages before they arrive
- The interface design improvements in the latest update make navigation easier for daily users
Common complaints
- Persistent login failures and repetitive multi-factor authentication cycles prevent users from accessing their accounts
Most requested
Full sentiment breakdown
Access the full report for freeAI summary. Key signals synthesized from the latest 99 reviews. Updated regularly.