High confidence · 90 reviews analyzed · Based on 90 reviews. Signal may be noisy.

Upset

Recent user voice shows a upset sentiment. Users appreciate basic functionality provides utility for users who successfully navigate the booking flow, but report frequent session timeouts and forced logouts during critical ticket booking windows.

Rating: 2.6

Reviews: 90

Confidence: high

How did the latest release land?

Overall
3.5/ 5
(2.7M)
Current version
2.6/ 5
-0.9 vs overall
(130)
Main signal post-update: frequent session timeouts and forced logouts during critical ticket booking windows.

Sentiment over time

Weekly average rating and review volume across stores, last 90 days.

Not enough recent reviews to plot a sentiment trend.

Review themes

Praise

What users love

  • Basic functionality provides utility for users who successfully navigate the booking flow
    • Some users report the app functions for their travel needs
Complaint

Common complaints

  • Frequent session timeouts and forced logouts during critical ticket booking windows
    • Users report being redirected to the login screen during high-demand booking periods
Request

Most requested

  • International user support for account registration and OTP delivery
    • Foreign travelers request access to registration via non-local phone numbers

Disclosure: Independent intel to help mobile builders succeed.

AI-powered analysis with editorial review, built from publicly available sources. Marlvel.ai is not affiliated with, endorsed by, or sponsored by IRCTC Rail Connect, its developer, the app publisher, Apple, or Google Play. All trademarks, logos, and screenshots referenced remain the property of their respective owners.

Data licensed under CC-BY-NC 4.0