High confidence · Latest 100 of 2.4M total reviews analyzed
Upset
Recent user voice shows a upset sentiment. Users appreciate competitive pricing, but report delivery failures and inventory & cancellation issues.
Rating: 4.2
Reviews: 2.4M
Confidence: high
How did the latest release land?
Overall
4.2/ 5
★★★★★
(2.4M)Current version
4.6/ 5
+0.4 vs overall
★★★★★★
(3.4K)Main signal post-update: competitive Pricing.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Not enough recent reviews to plot a sentiment trend.
Review themes
Praise
What users love
- Competitive Pricing
- “Too good price, packing and service”
- “Great service great price prompt service no nonsense”
Complaint
Common complaints
- Delivery Failures
- “no point of calling it quick delivery if order would arrive in 3 days”
- “order is never dileverd on time”
- Inventory & Cancellation Issues
- “Orders will be cancelled even if it's showing available”
- “every product is currently unavailable, on main page its showing available but after click to buy its not available”
- Refund & Payment Frustrations
- “my money gets debited but the orders are never confirmed and then I have to wait for 10-12 days to receive my refund”
- “they mark as refund done but never pay you back”