Jobber is a field service management app for HVAC, landscaping, and construction contractors to handle scheduling, invoicing, and payments on iOS and Android.
Product velocity
Maintenance
Daily rank 🇺🇸
#89
Business · free
Sentiment
4.4
7k reviews
Nemesis
Fragmented field
The App DNA
What makes this app unique?
Users hire Jobber to consolidate fragmented field operations into a single financial and scheduling workflow, reducing administrative overhead for small business owners.
For Small business owners and contractors in home service industries like HVAC, landscaping, and construction.
What does it look like?
Key features
Automates pricing and up-sell identification, increasing average ticket size per job.
Drag-and-drop calendar interface reduces administrative overhead by 12+ hours per week.
Self-service portal for quotes and payments accelerates the payment cycle.
How much does it cost?
Subscription model anchored by productivity gains and financial integration, targeting B2B SaaS retention.
Velocity
Maintenance developmentperformanceopaqueShow more...
Jobber currently maintains a maintenance-level release cadence, shipping approximately 0.5 releases per month based on the provided history. The latest release contains only generic bug fixes and performance improvements, with no evidence of new features or live-ops content. Development appears focused exclusively on stability and maintenance rather than active feature expansion. The current trend is stable but limited in scope.
Who built it?
User Sentiment
What do users think recently?
The recent review mood reads frustrated. Users appreciate field service teams find the scheduling and communication tools essential for managing daily operations and customer support representatives provide helpful and knowledgeable assistance when users encounter technical difficulties, but report frequent app crashes and login loops following recent updates prevent field technicians from accessing work orders.
How are ratings & reviews evolving?
Weekly average review rating
What users say, by theme
- Field service teams find the scheduling and communication tools essential for managing daily operations
- Customer support representatives provide helpful and knowledgeable assistance when users encounter technical difficulties
- Frequent app crashes and login loops following recent updates prevent field technicians from accessing work orders
70 of 99 recent reviews analyzed · high confidence · Frustrated overall
Read the full review analysisUnlock 2 more frustration themes and 2 user requests, each backed by review evidence.
Access the full report for freeCompetition
Competitive landscape for Jobber: Field Service Software
How's the Business market?
Jobber holds a #15 Grossing position in the US Business category. The consistent ranking across 20+ international markets signals a mature B2B distribution strategy that compensates for recent technical instability.
Read the market outlookThe rivals identified
Unlock the deeper market read.
Access the full report for freeThe Analyst's Read
Key takeaways for Jobber: Field Service Software
Where is it heading?
The field service market is consolidating around all-in-one operational platforms, and Jobber's financial integrations provide a strong defensive position. However, the current technical instability in the latest release creates a vulnerability that will accelerate churn if not addressed before the next quarterly review cycle.
- Stability regressions in the latest release (login loops, crashes) prevent field workers from accessing work orders, which directly erodes daily active usage.
- Strong international grossing performance across 20+ markets indicates that the core B2B value proposition remains highly attractive despite current technical friction.
The SWOT
- Jobber AI automates pricing and up-sell identification to increase average ticket size
- Deep integration with QuickBooks and Stripe creates high switching costs for financial operations
- Native inventory management would capture the spend currently leaking to third-party integrations
Next best moves
Rebuild authentication logic because login loops are the #1 complaint in the latest release → restore field access
+ 1 more prioritized moveThe counter-intuitive read
Jobber's lack of native inventory management is a…
Read the full takeSince the last report: The report outlook moved from declining to mixed, reflecting a balance between persistent domestic technical instability and strong international grossing performance.
Bottom line
Jobber provides a high-value operational suite for field services, but the current stability regressions in the latest update threaten to alienate the core field-technician user base, so the team must prioritize offline-mode stability over new feature development to prevent churn.
Unlock 2 critical frictions, 1 market threat, 1 more prioritized move and the analyst’s take.
Access the full report for freeSources
Report last updated