LATEST UPDATES IN THIS VERSION (2.4.5)

• Introducing Journey member tiers: Traveler, Ambassador, and Legend. Traveler is complimentary, Ambassador is a complimentary upgrade granted after you complete a direct stay with a Journey Alliance partner, and Legend is available by annual membership
• Your membership card, redesigned. See your tier, your member ID, and the benefits that come with it
• Your loyalty status at participating Alliance Partner properties now lives in your Wallet, alongside your Journey membership
• See what you will earn before you book. Every property now shows your points rate up front, including elevated rates at participating Alliance Partners
• Your points are always yours to redeem. Spending them never costs you status
• Redeem a gifted Journey membership directly from your profile
• More accurate check-in and check-out times across your trips
• Performance, reliability, and quality-of-life improvements throughout the app

The recent redesign focused on performance and new booking features, resulting in an initial 1.74 star increase on Android. While the resolution of launch and sign up friction is positive, the limited post-update sample size prevents a definitive assessment of the overall impact.

Welcome to the brand new Journey 2.0 mobile app experience. We heard from our members and we are excited to launch an entirely new experience.

UPDATES INCLUDE:
• Member Only Pricing and Discovery
• Performance improvements including updated search and discovery.
• Booking experience for end to end bookings at top hotels around the world including using journey rewards.