High confidence · Latest 100 of 198 total reviews analyzed · Based on 198 reviews. Signal may be noisy.
Mixed
Recent user voice shows a mixed sentiment. Users appreciate simplified mobile printing workflow allows users to print documents and photos directly from their devices, but report persistent connectivity failures force users to repeatedly reconfigure printer settings after the initial setup.
Rating: 4.8
Reviews: 198
Confidence: high
How did the latest release land?
Overall
4.6/ 5
★★★★★★
(1.4M)Current version
4.8/ 5
+0.1 vs overall
★★★★★
(575.5K)Main signal post-update: simplified mobile printing workflow allows users to print documents and photos directly from their devices.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Review themes
Praise
What users love
- Simplified mobile printing workflow allows users to print documents and photos directly from their devices
- “Users frequently mention the convenience of printing directly from their phone storage”
- “The ability to print photos and documents without cables is a primary driver of positive sentiment”
Complaint
Common complaints
- Persistent connectivity failures force users to repeatedly reconfigure printer settings after the initial setup
- “Users report the printer frequently goes offline and requires a full reset to reconnect”
- “The app often fails to detect the printer name or establish a stable wireless link”
Request
Most requested
- Advanced document scanning features to capture and save multi-page identification cards as single PDFs
- “Users request a direct scan-to-phone feature for ID cards to avoid manual re-scanning”