High confidence · Latest 95 of 99 total reviews analyzed · Based on 99 reviews. Signal may be noisy.

Frustrated

Recent user voice shows a frustrated sentiment. Users appreciate high-fidelity sound quality and deep equalizer customization options provide a superior listening experience, but report speak to chat feature automatically re-enables itself despite repeated user attempts to disable it and frequent application crashes and connectivity failures prevent reliable access to headphone settings post-update.

Rating: 4.3

Reviews: 99

Confidence: high

How did the latest release land?

Overall
4.3/ 5
(419.8K)
Current version
4.5/ 5
+0.2 vs overall
(53.6K)
Main signal post-update: high-fidelity sound quality and deep equalizer customization options provide a superior listening experience.

Sentiment over time

Weekly average rating and review volume across stores, last 90 days.

How have ratings & review volume moved?

Rating, review sentiment, and total reviews over time, with release markers showing the post-launch impact.

Rating over time

Vertical markers = app releases. Hover any release for the post-release impact delta.

Releases:MajorMinorPatch1 release in range

Review themes

Praise

What users love

  • High-fidelity sound quality and deep equalizer customization options provide a superior listening experience
    • Users frequently praise the clean sound output and the ability to adjust audio profiles
    • The equalizer settings are highlighted as a primary benefit for tailoring audio to personal preferences
Complaint

Common complaints

  • Speak to chat feature automatically re-enables itself despite repeated user attempts to disable it
    • Users report the feature turns back on without permission, causing unwanted music pausing
    • Multiple users express frustration that the setting does not persist after being turned off
  • Frequent application crashes and connectivity failures prevent reliable access to headphone settings post-update
    • Users report the app fails to detect connected headphones or crashes immediately upon launch
    • Connectivity issues are cited as a major barrier to using the app features on mobile devices
Request

Most requested

  • Granular volume control for individual notification types to prevent jarring audio interruptions
    • Users request the ability to adjust the volume of specific notification tones independently

Disclosure: Independent intel to help mobile builders succeed.

AI-powered analysis with editorial review, built from publicly available sources. Marlvel.ai is not affiliated with, endorsed by, or sponsored by Sony | Sound Connect, its developer, the app publisher, Apple, or Google Play. All trademarks, logos, and screenshots referenced remain the property of their respective owners.

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