KAYAK: Flights, Hotels & Cars user reviews, decoded
High confidence · Latest 66 of 99 total reviews analyzed · Based on 99 reviews. Signal may be noisy.
Fresh user feedback skews frustrated. Users appreciate travelers appreciate the ability to compare multiple airlines and hotel providers within one interface and long-term users find the trip organization features helpful for tracking past and future reservations. On the flip side, users report deceptive pricing where advertised rates increase significantly during the final booking process.
Rating: 4.8
Reviews: 99
Confidence: high
The latest update triggered a surge in complaints regarding the removal of flight filtering tools and increased friction in sharing trip details.
How did the latest release land?
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
How have ratings & review volume moved?
Rating, review sentiment, and total reviews over time, with release markers showing the post-launch impact.
Vertical markers = app releases. Hover any release for the post-release impact delta.
Review themes
What users love
- Travelers appreciate the ability to compare multiple airlines and hotel providers within one interface
- Long-term users find the trip organization features helpful for tracking past and future reservations
Common complaints
- Users report deceptive pricing where advertised rates increase significantly during the final booking process
Most requested
Full sentiment breakdown
Access the full report for freeAI summary. Key signals synthesized from the latest 99 reviews. Updated regularly.