Keeta - Food Delivery user reviews, decoded

High confidence · Latest 97 of 99 total reviews analyzed · Based on 99 reviews. Signal may be noisy.

Upset

Review voice lately leans upset. Users appreciate initial promotional offers and discounts provide significant value for new users during their first order experience, but report aggressive order bundling forces riders to manage multiple deliveries simultaneously, causing significant delays and cold food arrivals.

Rating: 3.6

Reviews: 99

Confidence: high

The latest update has not mitigated widespread complaints regarding delivery delays, pricing transparency, or the inadequacy of automated customer support.

How did the latest release land?

Overall
3.7/ 5
(262.8K)
Current version
4.6/ 5
+0.9 vs overall
(42.8K)
Main signal post-update: initial promotional offers and discounts provide significant value for new users during their first order experience.

Sentiment over time

Weekly average rating and review volume across stores, last 90 days.

How have ratings & review volume moved?

Rating, review sentiment, and total reviews over time, with release markers showing the post-launch impact.

Review sentiment over time

Vertical markers = app releases. Hover any release for the post-release impact delta.

Releases:MajorMinorPatch1 release in range

Review themes

Praise

What users love

  • Initial promotional offers and discounts provide significant value for new users during their first order experience
Complaint

Common complaints

  • Aggressive order bundling forces riders to manage multiple deliveries simultaneously, causing significant delays and cold food arrivals
Request

Most requested

Full sentiment breakdown

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AI summary. Key signals synthesized from the latest 99 reviews. Updated regularly.

Disclosure: Independent intel to help mobile builders succeed.

AI-powered analysis with automated quality gates, built from publicly available sources. Marlvel.ai is not affiliated with, endorsed by, or sponsored by Keeta - Food Delivery, its developer, the app publisher, Apple, or Google Play. All trademarks, logos, and screenshots referenced remain the property of their respective owners.

Data licensed under CC-BY-NC 4.0