Keeta - Food Delivery user reviews, decoded
High confidence · Latest 97 of 99 total reviews analyzed · Based on 99 reviews. Signal may be noisy.
Upset
Review voice lately leans upset. Users appreciate initial promotional offers and discounts provide significant value for new users during their first order experience, but report aggressive order bundling forces riders to manage multiple deliveries simultaneously, causing significant delays and cold food arrivals.
Rating: 3.6
Reviews: 99
Confidence: high
The latest update has not mitigated widespread complaints regarding delivery delays, pricing transparency, or the inadequacy of automated customer support.
How did the latest release land?
Overall
3.7/ 5
★★★★★★
(262.8K)Current version
4.6/ 5
+0.9 vs overall
★★★★★★
(42.8K)Main signal post-update: initial promotional offers and discounts provide significant value for new users during their first order experience.
Review themes
Praise
What users love
- Initial promotional offers and discounts provide significant value for new users during their first order experience
Complaint
Common complaints
- Aggressive order bundling forces riders to manage multiple deliveries simultaneously, causing significant delays and cold food arrivals
Request
Most requested
Full sentiment breakdown
Access the full report for freeAI summary. Key signals synthesized from the latest 99 reviews. Updated regularly.