High confidence · Latest 75 of 159 total reviews analyzed · Based on 159 reviews. Signal may be noisy.
Mixed
Recent user voice shows a mixed sentiment. Users appreciate digital key functionality provides a convenient alternative to physical fobs for gym access, but report mandatory location and bluetooth permissions create privacy concerns and battery drain for users and unreliable door unlocking performance causes significant friction during daily facility entry attempts.
Rating: 4.8
Reviews: 159
Confidence: high
How did the latest release land?
Overall
4.8/ 5
★★★★★
(24.6K)Current version
4.8/ 5
-0.0 vs overall
★★★★★
(20.8K)Main signal post-update: digital key functionality provides a convenient alternative to physical fobs for gym access.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Review themes
Praise
What users love
- Digital key functionality provides a convenient alternative to physical fobs for gym access
- “Users appreciate the ability to enter facilities without carrying physical keys”
- “The core utility of unlocking doors via smartphone is frequently cited as a positive”
Complaint
Common complaints
- Mandatory location and bluetooth permissions create privacy concerns and battery drain for users
- “Users report frustration with the requirement to keep location services enabled at all times”
- “Battery consumption is cited as a negative consequence of constant background service usage”
- Unreliable door unlocking performance causes significant friction during daily facility entry attempts
- “Users frequently report the app failing to detect proximity to doors despite being in range”
- “Inconsistent connectivity results in users being unable to access their gym or office”
Request
Most requested
- Integration with digital wallet platforms would allow for more reliable and convenient door access
- “Users request support for native wallet passes to bypass app-specific connectivity issues”
- “The lack of express card support is highlighted as a missed opportunity for reliability”