Report updated Apr 17, 2026
Labayh - لبيه
For individuals and families in Saudi Arabia seeking private, accessible, and professional mental health support.
Labayh - لبيه is an established medical app that is free with in-app purchases. With a 4.6/5 rating from 19.2K reviews, it shows polarized user reception. Users particularly appreciate quality of professionals, though high pricing and value remains a common concern.
What is Labayh - لبيه?
Current Momentum
v4.5 · 2d ago
MaintenanceLabayh is currently in maintenance mode, focusing on stability and minor refinements to the Golden Guarantee and Labayh Plus features.
Active Nemesis
Shezlong | Online Therapy
By Shezlong
Other Rivals
7-Day Rank Pulse 🇺🇸
MedicalNo ranking data
Rating Pulse 🇺🇸
Recent User Mood
What makes this app unique?
What Does It Look Like?
What Are The Key Features?
Ability to book and start a session with a consultant within 5 minutes.
Integrated treatment plans for common issues like depression and anxiety.
Community-based support sessions for shared experiences.
How much does it cost?
- Free app access
- Paid individual sessions
- Paid structured therapeutic programs
The platform uses a service-based monetization model. High pricing is currently the #1 user complaint, suggesting a need for tiered options or financial aid.
Who Built It?
Labayh Medical Care Company
Connecting individuals with professional mental health and wellness consultations. Providing accessible, private support for personal and family therapy.
Portfolio
6
Apps
What other apps does Labayh Medical Care Company make?
Explore the full Labayh Medical Care Company report
Portfolio breakdown, audience, momentum, and every app published by Labayh Medical Care Company.
What do users think recently?
High confidence · 49 reviews analyzed
How did the latest release land?
What is the recent mood?
Recent user voice shows a mixed sentiment. Users appreciate quality of professionals, but report high pricing and value and technical issues.
Limited review volume (49 reviews). Sentiment analysis will deepen as more data lands.
View the full user-sentiment analysis
Mood gauge, ratings & review-volume history, every praise / complaint / request, and sentiment over time.
What is the competitive landscape for Labayh - لبيه?
How's The Medical Market?
How does it evolve in the Medical market?
Rank progression
8 active rankings tracked — 30-day window
The rivals identified
The outtake for Labayh - لبيه
Strengths to defend, gaps to attack
Core Strengths
- Dominant Saudi market share (11k+ ratings)
- Instant 5-minute consultation capability
- Structured clinical programs for depression/anxiety
Critical Frictions
- High price perception among youth/low-income users
- Technical bugs (login failures, UI freezes)
- Administrative friction in scheduling and refunds
Growth Levers
- B2B/Corporate wellness programs (competing with O7 Therapy)
- Insurance integration (competing with Cura)
- Tiered pricing for students
Market Threats
- Shezlong's lower pricing for regional users
- Ayadi's superior premium UI/UX
- BetterHelp's advanced therapist-matching algorithms
What are the next best moves?
Resolve login and UI responsiveness bugs
Technical issues (white screens, SMS delays) are a medium-frequency complaint theme directly preventing user conversion and session starts.
Introduce tiered pricing or a 'Student/Teen' discount
High pricing is the #1 complaint theme and a major churn risk compared to regional rival Shezlong.
Automate the refund/cancellation process
Users report frustration with 'unprofessional' scheduling and the inability to cancel sessions easily, leading to lost funds.
Feature Gaps vs Competitors
- Corporate B2B wellness solutions (available in O7 Therapy)
- Direct insurance integration (available in Cura)
- Advanced data-driven therapist matching (available in BetterHelp)
- Broader regional therapist pool (available in Shezlong)
Key Takeaways
Labayh is the Saudi market leader by trust and volume, but its 'Mixed' sentiment trend and technical debt pose a significant risk. To defend its position against Shezlong and Ayadi, the PM must prioritize fixing the login/UI friction and addressing the affordability gap through tiered pricing or insurance partnerships.
Where Is It Heading?
Declining
User sentiment is 'Mixed' with a declining trend due to pricing and technical bugs.
v4.5.29 update (April 2026) focused on optimizations rather than new feature expansion.
High rating volume (11k+) indicates a massive, established user base in KSA.