MDC Solid Waste is a municipal utility app for Miami-Dade County residents to manage waste, recycling, and mosquito control services on iOS and Android.
The App DNA
What makes this app unique?
It replaces manual call center interactions with digital intake for bulky waste pickups and fee payments, reducing administrative costs for the county.
For Miami-Dade County residents requiring access to municipal waste management, recycling, and mosquito control services.
What does it look like?
Key features
In-app submission for bulky waste pickup, illegal dumping reports, and mosquito inspection requests.
In-app processing for waste collection fees and bulky waste overage fees.
Geolocation-based lookup for Trash and Recycling Centers.
How much does it cost?
The app is a free utility provided by the municipal government to manage public services and collect fees.
Velocity
Maintenance developmentnew contentUX improvementsShow more...
The app maintains a slow development pace, with only one release shipped in the last 100 days. Development is currently in a maintenance phase, focusing on specific utility updates rather than frequent feature iteration. The latest release introduced a Home Chemical function, but the overall cadence remains infrequent, averaging approximately one release every three months.
Who built it?
Miami-Dade County
4 apps tracked · Utilities
MIA Airport Official
GO Miami-Dade Transit
ReadyMDCUser Sentiment
What do users think recently?
Fresh user feedback skews frustrated. Users appreciate the waste removal system provides a functional service for users on older android hardware.
How are ratings & reviews evolving?
What users say, by theme
- The waste removal system provides a functional service for users on older Android hardware
- Frequent application crashes during startup and feature usage prevent users from accessing basic services
12 of 12 recent reviews analyzed · moderate confidence · Frustrated overall
Read the full review analysisUnlock 2 more frustration themes and 1 user request, each backed by review evidence.
Access the full report for freeCompetition
Competitive landscape for MDC Solid Waste
How's the Utilities market?
MDC Solid Waste occupies a niche as the official municipal utility portal for Miami-Dade County. The 2.8-star rating on iOS across 13 reviews indicates significant friction in core service delivery compared to the functional expectations of a government-provided tool.
The rivals identified
The Analyst's Read
Key takeaways for MDC Solid Waste
Where is it heading?
The outlook for MDC Solid Waste is declining due to persistent technical debt that prevents the app from serving its primary purpose as a service intake portal. Without a shift toward stability-focused releases, the app will continue to drive residents toward more expensive traditional support channels.
- Frequent startup crashes prevent users from accessing basic services, which erodes trust in the digital municipal portal.
- Broken address validation logic prevents bulky waste scheduling, forcing residents to seek alternative support channels.
The SWOT
- Direct digital intake reduces call center volume
- Integrate transparent recycling calendars to reduce support
Next best moves
Rebuild address validation logic because it currently rejects valid locations → restore scheduling functionality
+ 1 more prioritized moveThe counter-intuitive read
The app's failure is an operational success for…
Read the full takeBottom line
MDC Solid Waste must prioritize stability over feature expansion, as the current crash rate and address validation failures render the core service intake unusable for residents. Restoring basic functionality is the only way to recover the operational cost-savings the app was built to provide.
Unlock 2 critical frictions, 1 market threat, 1 more prioritized move and the analyst’s take.
Access the full report for freeFAQ
Is MDC Solid Waste free to use?
Can I use MDC Solid Waste to schedule a bulky waste pickup?
Does MDC Solid Waste provide recycling collection schedules?
Sources
- [1] App Store, source
Report last updated