Medadom - Un médecin en visio
By SYNAPSE
Medadom is a teleconsultation platform for the French market that connects patients with general practitioners via video or physical pharmacy kiosks.
The App DNA
What makes this app unique?
Patients use Medadom to bypass the wait times of traditional office visits, securing immediate medical advice for non-emergency symptoms.
For Patients in France seeking rapid, non-emergency medical advice outside of traditional office hours.
What does it look like?
Key features
Physical booths in pharmacies and town halls providing hybrid care access.
Automated billing reducing out-of-pocket costs to €7.50.
Medical certificates transmitted directly to French National Health Insurance.
How much does it cost?
The platform operates on a standard medical fee model, removing subscription barriers to maximize patient acquisition.
Velocity
Maintenance developmentperformanceUX improvementsShow more...
Medadom maintains a maintenance-level cadence, shipping only one release in the observed window. The latest version focuses exclusively on technical and visual stability improvements rather than new features or content. With an update occurring 42 days ago, the development cycle remains slow and focused on infrastructure. There is no evidence of live-ops or active feature development in the current release history.
Who built it?
User Sentiment
What do users think recently?
Recent user voice shows an excited sentiment. Users appreciate rapid access to medical consultations provides a reliable alternative when local doctors are unavailable and the interface design allows new users to navigate and complete consultations with minimal friction.
How are ratings & reviews evolving?
What users say, by theme
- Rapid access to medical consultations provides a reliable alternative when local doctors are unavailable
- The interface design allows new users to navigate and complete consultations with minimal friction
- Competitive pricing and reimbursement options make the service an affordable choice for regular users
- Technical failures during video calls like black screens and audio issues disrupt the consultation flow
33 of 33 recent reviews analyzed · high confidence · Excited overall
Read the full review analysisUnlock 2 more frustration themes and 1 user request, each backed by review evidence.
Access the full report for freeCompetition
Competitive landscape for Medadom - Un médecin en visio
How's the Medical market?
Medadom holds the #4 Free rank in the French Medical category, maintaining a strong position despite a 16-rank drop in the Israeli market. The service's focus on direct billing and physical kiosks creates a distinct advantage over purely virtual competitors.
Read the market outlookThe rivals identified
By Doctor On Demand, Inc
Both platforms provide remote medical consultations, but Doctor On Demand competes by offering a broader scope of services including mental health and psychiatric care that Medadom currently lacks.
- Doctor On Demand includes mental health and psychiatric services; Medadom lacks these specialized care options.
- Doctor On Demand operates as a purely digital platform; Medadom relies on 6,000 physical pharmacy kiosks.
Doctolib - Your health partnerContender
Doctor Please!Contender
Doctor Care AnywhereContender
MDLIVEContender
Livi - See a doctor by videoContender
PlushCare: Online DoctorContender
YourDoctors - Online DoctorContender
Amwell: Doctor Visits 24/7Contender
Unlock the head-to-head verdict: where this rival wins, and where it loses.
Access the full report for freeThe Analyst's Read
Key takeaways for Medadom - Un médecin en visio
Where is it heading?
The French teleconsultation market is consolidating, with providers shifting from simple video access to integrated health management. Medadom's physical infrastructure provides a strong foundation, but the lack of feature expansion leaves it vulnerable to rivals offering specialized care.
- Technical glitches during calls lead to shortened consultation times, which erodes the perceived quality of care and increases churn risk.
- The 6,000 physical kiosk network provides a unique barrier to entry that competitors cannot easily replicate without significant capital investment.
The SWOT
- 6,000 physical kiosks in pharmacies create a hybrid-access barrier
- French Ministry of Health approval ensures regulatory compliance
- Direct billing model reduces patient out-of-pocket costs to €7.50
- Expand physical kiosk network to underserved rural regions in France
- Integrate specialized mental health services to match Doctor On Demand
- Develop family account management tools to compete with Doctolib
Next best moves
Rebuild video call stack because technical failures are the top complaint theme → improve session completion rate
+ 1 more prioritized moveThe counter-intuitive read
The physical kiosk network is Medadom's primary retention lever…
Read the full takeFeature gaps
Mental health and psychiatric services (available in Doctor On Demand but missing here) +1
Since the last report: Medadom's competitive outlook shifted from stable to mixed due to increased pressure from international rivals and a decline in regional market rank. The platform is now prioritizing core technical stability over physical infrastructure expansion.
Bottom line
Medadom's hybrid kiosk network provides a defensible advantage in the French market, but persistent technical instability threatens to erode user trust. Prioritizing core call reliability will secure the current lead against purely virtual rivals.
Unlock 3 critical frictions, 3 market threats, 1 more prioritized move and the analyst’s take.
Access the full report for freeSources
- [1] Developer website, source
- [2] Play Store reviews
Report last updated