| Core Identity |
| Developer | Kubra Gurler | WhatsApp Inc. | Telegram FZ-LLC | HK SHENGUANGYUAN TECH LIMITED | Google | Meta Platforms, Inc. | Primosoft Inc | Alexander Sukhanov |
| Category | Social Networking | Social Networking | Social Networking | Social Networking | Social Networking | Social Networking | Social Networking | Social Networking |
| Platform | Android, iOS | iOS, Android | iOS, Android | Android, iOS | iOS, Android | Android, iOS | iOS, Android | Android, iOS |
| Store Metrics |
| Rating | 4.3 / 5 | 4.7 / 5 | 4.0 / 5 | 2.5 / 5 | 4.8 / 5 | 4.7 / 5 | 0.0 / 5 | 0.0 / 5 |
| Ratings Count | 37 | 17,831,527 | 265,794 | 19 | 2,332,400 | 12,271,387 | 0 | 0 |
| Price | Free | Free | Free | Free | Free | Free | $0.99 | Free |
| Release Date | Dec 10, 2021 | May 4, 2009 | Aug 14, 2013 | Aug 13, 2024 | Sep 2, 2016 | Aug 9, 2011 | Jan 25, 2016 | Apr 2, 2026 |
| Last Updated | Nov 15, 2025 | Apr 27, 2026 | Apr 9, 2026 | Apr 22, 2026 | Apr 27, 2026 | May 5, 2026 | Jun 8, 2024 | Apr 6, 2026 |
| Sentiment & Reviews |
| Sentiment | negative | mixed | negative | mixed | mixed | mixed | excellent | mixed |
| Score | 35/100 | 65/100 | 35/100 | 65/100 | 45/100 | 55/100 | 85/100 | 55/100 |
| Praises | - Core messaging functionality provides a fast and reliable way to communicate with friends
| - Global communication capabilities allow users to maintain long-distance connections with family and friends effortlessly
| - Core messaging functionality provides a reliable and fast communication experience for daily users
| - Core communication features provide reliable voice and video call clarity for long distance connections
| - Video call functionality provides a reliable tool for remote learning and study sessions
| - Reliable voice and video call quality enables consistent long-distance communication for families and friends
| - Core translation functionality provides high utility for daily business and personal communication needs
| - Core communication features provide reliable connectivity for long-distance messaging and voice calls
|
| Complaints | - Persistent session timeouts and forced logouts disrupt communication flow following the latest update
| - Account restriction and banning mechanisms trigger frustration due to lack of transparent reasoning
| - Post-update notification failures prevent users from receiving timely alerts in the background
| - Frequent application crashes and stability regressions following the latest update disrupt the messaging experience
| - Post-update instability causes frequent call drops and application crashes on mobile devices
| - Persistent technical glitches and stability issues disrupt core messaging and media viewing experiences post-update
| - Subscription pricing tiers feel excessive relative to the perceived value of the translation features
| - Persistent application crashes and stability regressions following the latest update
|
| Requests | - Reversion to previous application versions to restore stability and feature accessibility
| - Screen sharing with real-time annotation requested to improve remote technical support workflows
| - Granular control over notification settings and channel recommendations to reduce digital distraction
| - Dedicated messaging application for children to ensure age appropriate communication and safety
| - Conference calling functionality needs restoration to support group communication with family members
| - Native application support for wearable devices to enable message initiation from the wrist
| - Price adjustments for subscription plans to better align with user expectations for utility apps
| - Dedicated messaging environment designed specifically for younger users
|
| Strategic Intel |
| Strengths | - Lightweight footprint for dual-account management
- Focused utility for secondary account access
| - Default-on end-to-end encryption creates high switching costs
- Massive global network effect sustains daily active usage
| - Cloud-based multi-device sync architecture
- 200,000-member group capacity
- Open API for bot development
| - Subscription-gated utility suite for dual-account management
- Integrated status-saving and backup tools in one interface
| - Zero-install web experience lowers guest friction
- Deep G-Suite integration increases switching costs
| - Meta social graph integration drives high-frequency user retention
- Voice and video call reliability sustains international communication utility
| - Floating icon interface enables cross-app translation without context switching
- ChatGPT-4 integration provides superior slang and business terminology accuracy
- 137+ language coverage supports diverse global communication needs
| - Offline-first architecture provides utility in restricted connectivity environments
- No phone number requirement lowers the barrier to entry for privacy-conscious users
|
| Weaknesses | - High session-timeout frequency post-update
- Lack of proprietary communication protocol
- Instability causing message history loss
| - Unexplained account bans trigger high user frustration
- Lack of independent multi-device architecture trails Telegram
| - Notification delivery failures in the latest release
- Unclear monetization prompts during authentication
- Accessibility regressions for screen reader users
| - 2.47-star rating on iOS indicates poor stability
- Excessive local storage consumption reported by users
- Unreliable account login persistence
| - Frequent post-update crashes on mobile devices
- Lack of granular email-based contact blocking
- Inability to uninstall system-integrated components
| - Persistent stability regressions post-update disrupt core messaging
- Opaque account moderation policies trigger unexplained access restrictions
| - Subscription pricing tiers exceed perceived utility value for casual users
- Technical instability post-update triggers negative sentiment
- Background permission concerns erode user trust
| - Persistent application crashes following the latest update
- Storage footprint consumes gigabytes of local data
- Aggressive account moderation triggers user frustration
|
| Pricing | free | free | freemium | subscription | freemium | free | freemium | freemium |
| Momentum | Active | Intense | Active | Active | Active | Active | Maintenance | Intense |
| Update Cadence | 5 versions, ~300d avg | 5 versions, ~5d avg | 5 versions, 1 majors/6mo, ~14d avg | 5 versions, ~10d avg | 5 versions, 1 majors/6mo, ~7d avg | 5 versions, ~11d avg | 5 versions, ~837d avg | 4 versions, 1 majors/6mo, ~11d avg |
