High confidence · Latest 100 of 150 total reviews analyzed · Based on 150 reviews. Signal may be noisy.
Mixed
Recent user voice shows a mixed sentiment. Users appreciate voice and video call clarity remains a consistent highlight for users connecting with distant contacts, but report frequent application crashes and stability regressions post-update disrupt the core messaging experience for many users.
Rating: 4.7
Reviews: 150
Confidence: high
How did the latest release land?
Overall
4.7/ 5
★★★★★★
(111.5M)Current version
2.8/ 5
-1.9 vs overall
★★★★★
(688)Main signal post-update: frequent application crashes and stability regressions post-update disrupt the core messaging experience for many users.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Review themes
Praise
What users love
- Voice and video call clarity remains a consistent highlight for users connecting with distant contacts
- “Users report high audio quality during international calls”
- “Video call performance is described as smooth and reliable”
Complaint
Common complaints
- Frequent application crashes and stability regressions post-update disrupt the core messaging experience for many users
- “Users report the app closes unexpectedly during use”
- “Stability issues are noted as a recurring frustration following recent updates”
Request
Most requested
- Reintroduction of legacy chat head functionality to improve multitasking efficiency during active conversations
- “Users express dissatisfaction with current bubble implementation”
- “Requests to restore the previous chat head interface for better usability”