mFax: Send & Receive Fax
mFax is a mobile document transmission app for iOS that allows users to scan, sign, and fax documents via cloud integration.
The App DNA
What makes this app unique?
The service removes the need for physical fax machines in professional workflows, serving users who require occasional document transmission from mobile devices.
For Business professionals and individuals requiring occasional document transmission without physical fax hardware.
What does it look like?
Key features
Imports files directly from Google Drive, Box, and Dropbox for faxing.
Allows users to sign and edit documents via touch input before transmission.
Provides users with a local or toll-free number to receive incoming faxes.
How much does it cost?
The subscription model is anchored at $7.99/month, but user reports of immediate charges during trials suggest a misalignment between the billing mechanism and user expectations.
Velocity
Dormant developmentopaqueShow more...
The app has reached a state of total inactivity, with no updates or feature releases in over 989 days. Development momentum is non-existent, and the lack of recent patches suggests the product is no longer being actively maintained. There is no evidence of ongoing support or engagement from the publisher.
Who built it?
2ndphone team
2 apps tracked · Business
DBDD: Pet Tracker & AssistantUser Sentiment
What do users think recently?
Fresh user feedback skews excited. Users appreciate the application provides a simple and practical interface that users find effective for daily tasks and lightweight memory footprint allows the application to run efficiently without consuming excessive device resources.
How are ratings & reviews evolving?
What users say, by theme
- The application provides a simple and practical interface that users find effective for daily tasks
- Lightweight memory footprint allows the application to run efficiently without consuming excessive device resources
- Users report deceptive subscription practices where free trials are not honored and charges occur immediately
20 of 20 recent reviews analyzed · moderate confidence · Excited overall
Read the full review analysisUnlock 2 more frustration themes, each backed by review evidence.
Access the full report for freeCompetition
Competitive landscape for mFax: Send & Receive Fax
How's the Business market?
mFax holds a 4.3-star rating across 33 reviews, but the lack of updates since December 2023 limits its competitive standing in the Business category.
Read the market outlookThe rivals identified
Unlock the deeper market read.
Access the full report for freeThe Analyst's Read
Key takeaways for mFax: Send & Receive Fax
Where is it heading?
The mobile fax market is consolidating around services that offer frequent updates and transparent billing. mFax is currently exposed due to its long-term inactivity and reports of billing friction, which will likely accelerate user migration to more reliable, actively maintained alternatives.
- The 32-month development gap suggests the service is in maintenance mode, which erodes user trust in the reliability of document transmission.
- Persistent reports of transmission failures post-payment indicate that the core product is broken, leading to high churn and negative sentiment.
The SWOT
- Cloud-based document storage centralizes history to increase switching costs.
- Introduce usage-based credits to lower the barrier for occasional users.
Next best moves
Audit billing flow because users report immediate charges during free trials → reduce refund surge
+ 1 more prioritized moveThe counter-intuitive read
The lack of updates is not just a maintenance failure…
Read the full takeBottom line
The service is currently failing its core utility due to transmission errors and billing friction. Addressing these reliability issues is the only path to stabilizing the user base, as the current stagnant state invites churn to more active competitors.
Unlock 2 critical frictions, 1 market threat, 1 more prioritized move and the analyst’s take.
Access the full report for freeFAQ
Is mFax free to use?
Does mFax offer a free trial?
What should I do if my fax fails to send?
Sources
- [1] App Store
Report last updated