High confidence · Latest 100 of 35.7K total reviews analyzed
Mixed
Recent user voice shows a mixed sentiment. Users appreciate convenience and portability and ease of use, but report app stability and freezing and performance and sluggishness.
Rating: 4.7
Reviews: 35.7K
Confidence: high
How did the latest release land?
Overall
4.2/ 5
★★★★★
(35.7K)Current version
4.7/ 5
+0.4 vs overall
★★★★★★
(5.8K)Main signal post-update: convenience and Portability.
Review themes
Praise
What users love
- Convenience and Portability
- “Saves a lot of trips back to my office to get my PC for simple requests”
- “It's amazing how much of my job I can do from this app while at the beach”
- Ease of Use
- “All important user management functions are just 1-2 clicks away”
- “Easy to navigate”
Complaint
Common complaints
- App Stability and Freezing
- “The app doesn’t load half the time and when it does it freezes”
- “App crashing on iOS 18.5”
- Performance and Sluggishness
- “Navigating between screens is excruciatingly slow”
- “App is very sluggish”
- Login and Authentication Issues
- “Input account email of a business tenant and it does nothing but spin forever”
- “Can’t sign in, just opens Msft Authenticator”