High confidence · Latest 120 of 2.1K total reviews analyzed
Frustrated
Recent user voice shows a frustrated sentiment. Users appreciate highly customizable keyboard layout and color options provide a personalized typing experience for long-term users and efficient text prediction and multi-language dictionary support significantly increase typing speed for daily communication tasks, but report forced microsoft account login prompts and onedrive backup banners disrupt the typing interface and user workflow and frequent keyboard crashes and unexpected reverts to the default system keyboard degrade daily usability.
Rating: 4.5
Reviews: 2.1K
Confidence: high
How did the latest release land?
Overall
4.4/ 5
★★★★★★
(4.7M)Current version
4.6/ 5
+0.2 vs overall
★★★★★★
(119.8K)Main signal post-update: highly customizable keyboard layout and color options provide a personalized typing experience for long-term users.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Review themes
Praise
What users love
- Highly customizable keyboard layout and color options provide a personalized typing experience for long-term users
- “Users appreciate the ability to change themes and customize the keyboard interface”
- “Long-term users value the flexibility of the keyboard settings”
- Efficient text prediction and multi-language dictionary support significantly increase typing speed for daily communication tasks
- “Users report that the prediction engine saves time during daily typing”
- “The ability to use multiple language dictionaries simultaneously is a key benefit”
Complaint
Common complaints
- Forced Microsoft account login prompts and OneDrive backup banners disrupt the typing interface and user workflow
- “Users report persistent pop-ups asking for Microsoft account sign-in”
- “Banners for OneDrive backups occupy significant screen space and reappear constantly”
- Frequent keyboard crashes and unexpected reverts to the default system keyboard degrade daily usability
- “Users report the keyboard closes or switches to the system default while typing”
- “Instability is cited as a primary reason for considering alternative keyboards”
- Degraded word prediction accuracy and dictionary management issues frustrate users who rely on historical typing patterns
- “Users feel the prediction engine no longer learns personal typing history accurately”
- “The keyboard frequently adds incorrect words to the dictionary instead of fixing basic errors”
Request
Most requested
- Ability to remove individual frequently used emojis from the suggestion list to clean up the interface
- “Users request granular control over the frequently used emoji list”
- Addition of specific language support for Vietnamese to accommodate a wider range of global users
- “Users specifically request the inclusion of Vietnamese in the language list”