الجواز العراقي is a utility application for Iraqi citizens to submit passport applications and track status on iOS and Android.
Product velocity
Dormant
Daily rank 🇺🇸
—
Utilities
Sentiment
3.3
3k reviews
Nemesis
Fragmented field
The App DNA
What makes this app unique?
Users hire the app to bypass manual administrative queues, but current technical failures force them back to traditional, high-friction methods.
For Iraqi citizens seeking to apply for or track the status of their electronic passport.
What does it look like?
Key features
Digital interface for submitting passport request forms and required documentation
Real-time updates on the progress of submitted passport applications
In-app repository of requirements and procedural steps for obtaining an Iraqi passport
Interface localization including Kurdish language options
How much does it cost?
The app operates as a free utility tool with no visible in-app purchases or subscription tiers.
Velocity
Dormant developmentinternationalizationperformanceShow more...
The app has been inactive for over three years, with no updates released since the spring of 2023. The development history shows only two releases total, indicating a lack of ongoing maintenance or feature development. Given the significant duration since the last update, the project is classified as a zombie.
Who built it?
Moiiq
4 apps tracked · Utilities
عين العراق AynIQ
البطاقة الوطنية
MOI AuthenticatorUser Sentiment
What do users think recently?
Review voice lately leans upset. Users appreciate initial concept of digital passport booking provides a convenient service for citizens, but report systemic failure to load booking pages prevents users from securing passport appointments.
How are ratings & reviews evolving?
What users say, by theme
- Initial concept of digital passport booking provides a convenient service for citizens
- Systemic failure to load booking pages prevents users from securing passport appointments
83 of 101 recent reviews analyzed · high confidence · Upset overall
Read the full review analysisUnlock 2 more frustration themes and 2 user requests, each backed by review evidence.
Access the full report for freeCompetition
Competitive landscape for الجواز العراقي
How's the Utilities market?
The app holds a 3.3-star rating across 2,618 total ratings, indicating significant user friction compared to standard utility tools. The lack of regional support limits the addressable market to the capital, creating a ceiling for adoption.
Read the market outlookThe rivals identified
Unlock the deeper market read.
Access the full report for freeThe Analyst's Read
Key takeaways for الجواز العراقي
Where is it heading?
The utility market for government services is shifting toward full-service digital access, but this app remains stuck in a maintenance-mode cycle that fails to address regional coverage. Without a pivot to regional infrastructure, the app will continue to lose relevance to manual, offline alternatives.
- Persistent booking interface failures prevent appointment scheduling, which drives users to unofficial intermediaries and erodes the app's primary value proposition.
- Lack of regional center support limits the addressable user base to the capital, creating a geographic bottleneck that prevents national adoption.
The SWOT
- Status tracking mechanism provides immediate utility for applicants
- Expansion into regional passport centers would capture a massive, currently underserved user base
Next best moves
Stabilize booking interface because persistent loading errors are the #1 complaint → restore user trust
+ 1 more prioritized moveThe counter-intuitive read
The app's failure is not a technical oversight but a distribution barrier…
Read the full takeFeature gaps
Offline mode (available in Shabbat Shalom but missing here)
Since the last report: The app's competitive position has declined due to critical technical failures in booking and registration, shifting the product focus from feature expansion to emergency stability.
Bottom line
The app provides a necessary service but fails on core functionality, because booking and verification errors drive users to unofficial channels, so the PM must prioritize backend stability over feature expansion to prevent total abandonment.
Unlock 2 critical frictions, 1 market threat, 1 more prioritized move and the analyst’s take.
Access the full report for freeReport last updated