| Core Identity |
| Developer | GOGov, Inc. | City of Boston | Six Offene Systeme GmbH | San Francisco 311 | wer denkt was GmbH | Near Future Marketing Inc. | Aldon Apps | Big Mood Apps LLC | Tumada Anushaaben | JABATAN DIGITAL NEGARA (JDN) |
| Category | Utilities | Utilities | Navigation | Utilities | Navigation | Utilities | Utilities | Photo & Video | Utilities | Reference |
| Platform | iOS, Android | iOS, Android | iOS, Android | iOS, Android | iOS | iOS | iOS | iOS | iOS | Android, iOS |
| Store Metrics |
| Rating | 3.0 / 5 | 2.6 / 5 | 0.0 / 5 | 2.8 / 5 | 0.0 / 5 | 4.5 / 5 | 5.0 / 5 | 5.0 / 5 | 1.0 / 5 | 0.0 / 5 |
| Ratings Count | 2 | 82 | 0 | 43 | 0 | 2 | 2 | 1 | 1 | 0 |
| Price | Free | Free | Free | Free | Free | $0.99 | Free | Free | Free | Free |
| Release Date | Sep 11, 2024 | Oct 22, 2009 | Feb 27, 2026 | Jul 23, 2013 | Jul 16, 2010 | Nov 15, 2015 | Jun 3, 2025 | Dec 12, 2025 | Mar 10, 2026 | Aug 5, 2025 |
| Last Updated | Mar 4, 2026 | Nov 25, 2025 | Feb 27, 2026 | Nov 24, 2025 | May 21, 2026 | Mar 7, 2017 | Jun 3, 2025 | Feb 24, 2026 | Mar 10, 2026 | Feb 6, 2026 |
| Sentiment & Reviews |
| Sentiment | - | terrible | - | negative | - | positive | - | - | - | - |
| Score | - | 25/100 | - | 25/100 | - | 70/100 | - | - | - | - |
| Praises | - | - Responsive city service teams provide effective resolution for specific community infrastructure maintenance requests
| - | - Efficient reporting of street-level issues like trash and abandoned items via photo uploads
| - | - Simple tallying interface provides a clean experience compared to other complex counting applications
| - | - | - | - |
| Complaints | - | - Frequent application crashes and loading errors prevent users from submitting new incident reports
| - | - Inaccurate location detection and address auto-correction errors prevent accurate incident reporting
- Lack of meaningful city response or follow-up after submitting service requests
| - | - | - | - | - | - |
| Requests | - | - Advanced search and filtering capabilities for managing and tracking previously submitted reports
| - | - Ability to cancel or update existing service requests after initial submission
| - | - Swipe gestures for tallying would allow for faster and more efficient counting during use
| - | - | - | - |
| Strategic Intel |
| Strengths | - Mobile-first submission workflow reduces friction for on-the-go reporting
| - Direct integration into City of Boston work order systems [Internal]
- Transparency loop for municipal service tracking [Internal]
| - State-backed participation model ensures long-term B2B stability across Brandenburg municipalities
- Traffic-light status system provides clear, non-technical feedback loops for citizens
| - Direct integration with city servicing agencies
- Multi-language support for diverse resident populations
| - Anonymized public map creates community transparency
- B2B municipal contract model ensures platform viability
- Lightweight reporting flow maximizes citizen report volume
| - Voice-activated increments on Apple Watch reduce session friction
- Minimalist interface supports daily habit formation
- 15-color palette provides visual differentiation for lists
| - On-device processing architecture ensures privacy-first value proposition
- Swipe-based interface reduces cognitive load for library curation
| - | - | - |
| Weaknesses | - Zero public-facing status tracking limits user trust
- No multi-language support restricts accessibility
| - High frequency of app crashes [Android/iOS]
- Inaccurate GPS and address input logic [Android/iOS]
- 2.5-3.1 rating range across platforms [Platform Metadata]
| - 0-rating baseline indicates low user engagement or visibility
- Manual editorial review creates a latency bottleneck in report processing
| - High crash frequency during map interaction
- Lack of city-side ticket resolution transparency
- Inaccurate location auto-correction
| - Absence of multi-language support limits reach
- Reliance on municipal backend responsiveness creates variability
- No offline-first submission mode for remote areas
| - $0.99 paid model lacks recurring revenue for sustained development
- No gesture-based input despite high user demand
- 1-1000 count limit restricts utility for high-volume tracking
| - Freemium model gates batch operations behind a paywall
- Limited free-tier album access restricts utility
| - | - | - |
| Pricing | free | free | free | free | free | paid | freemium | free | free | free |
| Momentum | Maintenance | Maintenance | Maintenance | Maintenance | Maintenance | - | Zombie | - | - | - |
| Update Cadence | 2 versions, ~0d avg | 2 versions, ~1d avg | 2 versions, ~8d avg | 2 versions, ~0d avg | 1 versions | - | 1 versions | - | - | - |
