Report updated Jun 14, 2026
My Health Record
For patients currently enrolled in MDConcierge medical services who require remote access to health records and doctor consultations.
My Health Record is a struggling medical app that is completely free. With a 1.0/5 rating from 6 reviews, it struggles with user retention.
What is My Health Record?
My Health Record is a medical portal for MDConcierge patients to access health documents and video consultations on iOS and Android.
Patients hire the app to centralize medical administration and remote doctor access, but the current localization failure prevents users from completing the job-to-be-done.
Current Momentum
v0.10 · 14mo ago
Maintenance- Updated document filtering logic.
- Refreshed document icon set.
Active Nemesis
Eka: Health AI, ABHA, Records
By Orbi Health private
Other Rivals
7-Day Rank Pulse 🇺🇸
MedicalNo ranking data
Rating Pulse 🇺🇸
Recent User Mood
What makes this app unique?
What Does It Look Like?
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What Are The Key Features?
Centralized portal for viewing and managing personal health documents within the MDConcierge system
Secure, integrated video calling interface for remote appointments with assigned doctors
Tutor doctors can issue prescriptions and reports directly to the user's digital file
How much does it cost?
- Free access for MDConcierge service members
The app functions as a free utility for existing MDConcierge clients to access medical services.
Who Built It?
Mediconcierge Srl
View Publisher Intel →Enrichment in progress
Publisher profile available very soon
What other apps does Mediconcierge Srl make?
What do users think recently?
Low confidence · 2 reviews analyzed
How did the latest release land?
What is the recent mood?
Recent user voice shows a upset sentiment. but report complete absence of the promised english language localization within the application interface.
Limited review volume (2 reviews). Sentiment analysis will deepen as more data lands.
View the full user-sentiment analysis
Mood gauge, ratings & review-volume history, every praise / complaint / request, and sentiment over time.
What is the competitive landscape for My Health Record?
Where is it available?
Localized markets (1)
How's The Medical Market?
Market outlook for this category
Available very soon
Which niche is My Health Record in?
to manage personal digital health records
Explore the full Medical Records Trackers niche
Every app in this space — 3 tracked, the niche's live rankings, and Marlvel's editorial take on the job-to-be-done.
The rivals identified
Nemeses(1)
Eka competes directly by positioning itself as a comprehensive digital health hub that aggregates records and provides AI-driven health insights, mirroring the core utility of My Health Record.
Differentiators
- Integrates AI-powered health bots for instant symptom analysis and triage, far exceeding basic document storage.
- Supports national digital health ID generation, creating a regulatory and utility barrier for new users.
- Maintains a massive user base with high-frequency engagement through proactive health monitoring and AI features.
Head to head
The target app cannot win on scale; it must pivot toward high-touch, concierge-level personalization that AI-heavy platforms like Eka currently lack.
Contenders(1)
NOBORI serves as a contender by offering a dedicated PHR (Personal Health Record) platform that emphasizes family sharing and clinical data integration.
Differentiators
- Includes native family sharing modules that allow multiple users to manage records within one account.
- Focuses on deep clinical data integration, providing a more structured view of medical history than basic uploads.
Same space(6)
MyChart is the industry standard for patient portals, providing a massive ecosystem of multi-organization record linking and AI-assisted scheduling.
Differentiators
- Enables seamless account linking across multiple healthcare organizations, creating a unified longitudinal health record.
- Utilizes conversational AI for appointment scheduling, drastically reducing the time required to manage clinical visits.
This portal competes by offering a comprehensive suite of patient services including scheduling, records, and lifestyle management modules.
Differentiators
- Integrates a dietary module that provides personalized nutritional guidance alongside standard medical record access.
- Features a self-registration flow that significantly reduces administrative overhead for both patients and clinic staff.
CAS Patient competes by offering a clinical portal for imaging and report access, targeting the same patient-provider communication workflow.
Differentiators
- Supports direct image viewing for radiology reports, a critical feature for patients managing chronic conditions.
- Includes a built-in appointment request system that bridges the gap between record viewing and clinical scheduling.
This app occupies the same space by providing a specialized portal for patients to retrieve laboratory findings and blood status reports.
Differentiators
- Provides highly specialized, lab-specific data visualization that general health record apps often fail to render correctly.
- Operates as a single-purpose utility, reducing user friction for patients specifically seeking lab results.
Both apps target health-conscious users looking to manage personal wellness data through digital logging and tracking interfaces.
This app competes for the same user base focused on medical record-keeping and health monitoring, specifically for chronic condition management.
Compare My Health Record against every rival
All rivals in one side-by-side table — identity, store metrics, ratings & sentiment, and strategic intel — plus a head-to-head page for each.
The outtake for My Health Record
Strengths to defend, gaps to attack
Core Strengths
- Integrated video consultation interface replaces third-party telehealth costs
- Direct prescription issuance closes the medical service cycle within the provider network
Critical Frictions
- Complete absence of English localization despite store claims
- 1.0-star rating baseline across all platforms
- Lack of family sharing or multi-provider record linking
Growth Levers
- Expansion into multi-provider record linking to match industry standards
- Addition of family management modules to increase household retention
Market Threats
- Eka's AI-driven symptom triage and national ID compliance
- MyChart's established longitudinal record-linking infrastructure
What are the next best moves?
Ship English language localization because it is the top-cited complaint → restore baseline usability
Sentiment analysis identifies the missing English support as the sole driver of negative reviews.
Trade-off: Pause the document icon refresh project — localization is a functional blocker, icons are aesthetic.
A counter-intuitive read
The app's failure to localize is not a technical oversight but a symptom of a closed-network strategy that prioritizes local provider control over patient-centric accessibility.
Feature Gaps vs Competitors
- Family sharing modules (available in NOBORI but absent here)
- Multi-organization record linking (available in MyChart but absent here)
Key Takeaways
The app provides a necessary portal for MDConcierge services, but the localization failure renders it unusable for international patients, so the PM must prioritize language parity to prevent total churn.
Where Is It Heading?
Declining
The medical portal market is consolidating around platforms that offer longitudinal record linking and AI-driven triage, leaving My Health Record exposed. Without immediate localization and feature expansion, the app will remain a niche utility that fails to retain even its core subscriber base.
The 1.0-star rating baseline indicates that the localization failure is preventing any positive user adoption, which will lead to total platform abandonment.
The lack of feature parity with competitors like MyChart leaves the app vulnerable to patients switching to more comprehensive, multi-provider health portals.