MARLVEL

My Salon + vs its rivals

Side-by-side comparison against My Salon +'s closest competitors: identity, store metrics, ratings & sentiment, and strategic intel.

My Salon +
This App
Booksy for Customers
Nemesis
GlossGenius: Booking, Payments
Contender
Mindbody Business
Contender
Vagaro Pro
Contender
Square Appointments: Scheduler
Contender
Mangomint
Peer
Setmore Appointment Scheduling
Peer
DaySmart Salon Software
Peer
PocketSuite - Schedule Clients
New Kid
Core Identity
DeveloperZmnSoft ltdBooksyGlossGenius, Inc.MINDBODY Inc.Vagaro IncBlock, Inc.Mangomint, Inc.SetmoreDaySmart Software, LLCPocketSuite, Inc.
CategoryBusinessLifestyleBusinessBusinessBusinessBusinessBusinessBusinessBusinessBusiness
PlatformiOS, AndroidiOS, AndroidiOS, AndroidiOS, AndroidiOS, AndroidiOS, AndroidiOS, AndroidiOS, AndroidiOS, AndroidiOS, Android
Store Metrics
Rating5.0 / 54.9 / 54.5 / 54.6 / 54.4 / 54.9 / 54.6 / 54.7 / 54.9 / 54.4 / 5
Ratings Count1843,5493,71223,18911,807195,551529,1565,3861,743
PriceFreeFreeFreeFreeFreeFreeFreeFreeFreeFree
Release DateJul 20, 2021Oct 21, 2013Feb 18, 2016Feb 9, 2013Dec 20, 2009Aug 27, 2015Jun 7, 2017Jul 19, 2013Oct 26, 2010Nov 5, 2013
Last UpdatedJan 28, 2026May 5, 2026Apr 17, 2026Apr 13, 2026Apr 14, 2026May 4, 2026Apr 22, 2026Apr 20, 2026Apr 9, 2026Apr 19, 2026
Sentiment & Reviews
Sentiment-mixed---mixed----
Score-45/100---45/100----
Praises-
  • The booking interface provides a simple and efficient way to schedule various local service appointments
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  • Comprehensive business management tools allow solopreneurs to handle scheduling and payments in one place
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Complaints-
  • Users report: lack of robust support and refund mechanisms leaves users vulnerable to scams and unauthorized charges
---
  • Persistent technical instability and app crashes disrupt payment processing and appointment management
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Requests-
  • Direct in-app messaging features would improve communication between clients and service providers
---
  • Enhanced multi-window support and mass messaging capabilities to improve daily operational efficiency
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Strategic Intel
Strengths
  • 21-language support functions as a B2B distribution barrier into international beauty markets
  • Specialized cosmetology-specific scheduling workflows reduce setup time for niche professionals
  • 24/7 booking interface reduces scheduling friction
  • Verified portfolios build category authority
  • Automated reminders maintain user retention
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  • Ecosystem network effects via unified payments and payroll
  • 24/7 automated booking site drives organic acquisition
  • Integrated POS increases switching costs for businesses
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Weaknesses
  • No integrated payment processing creates a fragmented workflow for salon owners
  • Lack of subscription tiers limits revenue for R&D reinvestment
  • High refund dispute frustration
  • Inconsistent business verification
  • Lack of direct in-app support channels
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  • Frequent app crashes during payment collection
  • 0.14★ rating gap between Android and iOS
  • Opaque account management and data removal processes
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Pricingfreefreefreemiumsubscriptionfreemiumfreemiumfreemiumfreemiumfreemiumfreemium
MomentumSteadyActiveIntenseIntenseIntenseActiveIntenseIntenseIntenseIntense
Update Cadence5 versions5 versions, ~5d avg5 versions5 versions5 versions5 versions, ~9d avg5 versions5 versions5 versions5 versions

Compare My Salon + head-to-head

Disclosure: Independent intel to help mobile builders succeed.

AI-powered analysis with editorial review, built from publicly available sources. Marlvel.ai is not affiliated with, endorsed by, or sponsored by My Salon +, its developer, the app publisher, Apple, or Google Play. All trademarks, logos, and screenshots referenced remain the property of their respective owners.

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