NetHelpDesk is a mobile companion app for the NetHelpDesk platform, designed to provide field technicians with remote access to service management tools. It enables users to manage tickets, track time and expenses, and access customer or asset data directly from their iPhone.
Overview · Full Intel report in progress
The App DNA
What makes this app unique?
For Field service technicians and support staff using the NetHelpDesk platform.
What does it look like?
Key features
Allows technicians to view, access, and manage both assigned and unassigned support tickets.
Enables recording of travel journeys, expenses, and time spent on tasks or ad hoc activities.
Provides mobile access to customer details, site information, and comprehensive asset records.
Supports capturing customer and technician signatures, uploading photographs, and issuing items to customers.
How much does it cost?
Velocity
Who built it?
Halo Service Solutions
2 apps tracked · Business
Halo ITSM, PSA, CRMUser Sentiment
What do users think recently?
How are ratings & reviews evolving?
Not enough recent reviews to extract reliable themes yet.
Read the full review analysisCompetition
Competitive landscape for NetHelpDesk
How's the Business market?
The rivals identified
The Analyst's Read
Key takeaways for NetHelpDesk
Where is it heading?
Bottom line
This app serves as a mobile extension for NetHelpDesk users to perform essential field service tasks and data entry while away from their desks.
Report last updated