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Netsmart myHealthPointe vs its rivals

Side-by-side comparison against Netsmart myHealthPointe's closest competitors — identity, store metrics, ratings & sentiment, and strategic intel.

Netsmart myHealthPointe
This App
Psychology Today Professionals
Nemesis
KangarooHealth
Peer
WorryTree: Anxiety Relief
Peer
PatientsLikeMe
Peer
TrueYou Daily Personality Test
Peer
Faith Based CBT Tools
New Kid
GroundGame Health
New Kid
Core Identity
DeveloperNetsmart TechnologiesPsychology TodayKangaroo HealthWorryTree LtdPatientsLikeMeTruity Psychometrics LLCJack Scott BrothersGroundGameHealth
CategoryMedicalHealth & FitnessHealth & FitnessHealth & FitnessHealth & FitnessHealth & FitnessHealth & FitnessHealth & Fitness
PlatformAndroid, iOSiOS, AndroidiOS, AndroidiOS, AndroidiOS, AndroidiOS, AndroidiOSiOS, Android
Store Metrics
Rating2.1 / 53.2 / 54.5 / 54.6 / 54.2 / 54.8 / 50.0 / 53.7 / 5
Ratings Count14176610182103
PriceFreeFreeFreeFreeFreeFree$2.99Free
Release DateSep 16, 2021Sep 22, 2021May 10, 2019Feb 28, 2019Mar 13, 2023Dec 5, 2023Jun 15, 2025Nov 18, 2025
Last UpdatedApr 16, 2026Jan 8, 2026Apr 14, 2026May 5, 2026Apr 21, 2026May 5, 2026Jun 15, 2025Mar 4, 2026
Sentiment & Reviews
Sentimentterriblenegativepositive-negativemixed-mixed
Score15/10035/10085/100-35/10065/100-50/100
Praises
  • Core utility of the application provides value for users when the system functions correctly
  • Simple navigation and quick access to waiting rooms improve the initial telehealth experience
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  • Community health sharing features provide comfort to users managing multiple chronic conditions
  • AI coach quality
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Complaints
  • Persistent application crashes during the login process prevent any access to core features
  • Registration flow failures prevent new users from creating accounts or validating credentials
  • Frequent session interruptions and forced reboots disrupt the continuity of telehealth appointments
  • Authentication failures prevent clinicians from accessing their accounts and managing client sessions
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  • Frequent application crashes and freezing behavior prevent consistent access to health community groups
  • Unexplained account lockouts and session timeouts cause significant data loss during comment composition
  • Monetization friction
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Requests-
  • In-app tools for sharing room links and inviting clients directly into active sessions
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Strategic Intel
Strengths
  • Integrated care workflows within the Netsmart EHR
  • Digitized intake forms for administrative efficiency
  • Directory scale drives high-intent lead volume for members
  • HIPAA-compliant video tool increases subscription switching costs
  • Clinical pedigree from Johns Hopkins and Kaiser Permanente establishes high trust for B2B enterprise sales
  • Sensory grounding practices provide immediate relief mechanism
  • Family-run UK business model fosters community trust
  • B2B revenue model via 80+ research partnerships
  • Longitudinal data collection creates high switching costs
  • Truity brand authority drives organic trust
  • Sage AI coach provides low-friction entry
  • Faith-aligned content provides a specific spiritual value proposition that secular clinical apps ignore.
  • Implify platform facilitates multi-party health plan and provider coordination
  • B2B contract model secures distribution through managed care organizations
Weaknesses
  • Persistent login and registration failures
  • 2.14 average rating on iOS
  • Data persistence issues in form submission
  • 3.4★ average rating reflects persistent session-drop complaints
  • Lack of landscape orientation limits professional utility
  • Authentication failures prevent basic account access
  • Low review volume (92 total) indicates limited organic discovery and high reliance on clinical referrals
  • Lack of long-term trend visualization tools
  • Subscription gating of core CBT tools limits free-tier utility
  • High crash frequency during navigation
  • Session timeouts cause significant data loss
  • 0.5★ rating gap between iOS and Android
  • 0.7★ Android-iOS rating gap
  • Limited retention beyond initial tests
  • $2.99 one-time purchase model lacks the recurring revenue needed for sustained feature development.
  • 3.67-star rating on iOS indicates early-stage UX friction
  • Zero Android review activity suggests low user adoption outside of pilot programs
Pricingfreesubscriptionfreesubscriptionfreefreemiumpaidfree
MomentumMaintenanceMaintenanceMaintenanceMaintenanceMaintenanceMaintenance-Maintenance
Update Cadence2 versions, 1 majors/6mo, ~3d avg2 versions, 2 majors/6mo, ~0d avg2 versions, ~0d avg2 versions, ~0d avg2 versions, ~22d avg2 versions, ~5d avg-2 versions, 1 majors/6mo, ~2d avg

Compare Netsmart myHealthPointe head-to-head

Disclosure: Independent intel to help mobile builders succeed.

AI-powered analysis with editorial review, built from publicly available sources. Marlvel.ai is not affiliated with, endorsed by, or sponsored by Netsmart myHealthPointe, its developer, the app publisher, Apple, or Google Play. All trademarks, logos, and screenshots referenced remain the property of their respective owners.

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