NHS App user reviews, decoded
High confidence · 50 reviews analyzed · Based on 50 reviews. Signal may be noisy.
The recent review mood reads frustrated. Users appreciate the ability to view test results and medical history without contacting their surgery directly. Users report frequent login failures and blank screens following the latest update prevent users from accessing medical services.
Rating: 3.4
Reviews: 50
Confidence: high
The latest update introduced widespread login and loading failures that were not present in the pre-update reviews, leading to a sharp decline in user satisfaction.
How did the latest release land?
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
How have ratings & review volume moved?
Rating, review sentiment, and total reviews over time, with release markers showing the post-launch impact.
Vertical markers = app releases. Hover any release for the post-release impact delta.
Review themes
What users love
- Users appreciate the ability to view test results and medical history without contacting their surgery directly
Common complaints
- Frequent login failures and blank screens following the latest update prevent users from accessing medical services
Most requested
Full sentiment breakdown
Access the full report for freeAI summary. Key signals synthesized from the latest 50 reviews. Updated regularly.