High confidence · Latest 100 of 5.7M total reviews analyzed
Frustrated
Recent user voice shows a frustrated sentiment. Users appreciate ease of use and local marketplace utility, but report excessive ads and monetization and technical issues and stability.
Rating: 4.8
Reviews: 5.7M
Confidence: high
How did the latest release land?
Overall
4.7/ 5
★★★★★★
(5.7M)Current version
4.8/ 5
+0.1 vs overall
★★★★★
(4.4M)Main signal post-update: ease of Use.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Review themes
Praise
What users love
- Ease of Use
- “It's very easy to use and understand.”
- “the speed that items sell is much faster than other local buy and sell apps.”
- Local Marketplace Utility
- “I like offer up because items listed are usually within driving distance.”
Complaint
Common complaints
- Excessive Ads and Monetization
- “The amount of ads has gotten out of control.”
- “This is a pay to play app your listings won’t get any reach without paying for promotion”
- Technical Issues and Stability
- “The app keeps crashing and each time it starts with a new page.”
- “OfferUp doesn't want you to listen to music while you use their app.”