Report updated Jun 14, 2026

OnSolve is a struggling productivity app that is completely free. With a 2.3/5 rating from 55 reviews, it struggles with user retention. Users particularly appreciate positive user sentiment expressed through simple appreciation for the application functionality, though critical application instability including frequent crashes and blank white screens during use remains a common concern.

What is OnSolve?

OnSolve is a critical communication and mass notification app for enterprise and government stakeholders on iOS and Android.

Users hire the app to receive time-sensitive emergency alerts and operational updates, ensuring workforce safety and business continuity during incidents.

Current Momentum

v10.78 · 3w ago

Maintenance
  • Updated iconography across mobile interface.
  • Ships stability-focused updates.

Active Nemesis

AlertMedia

AlertMedia

By Alert Media

Other Rivals

PagerDuty
GroupMe
Microsoft Teams
Slack

7-Day Rank Pulse 🇺🇸

Productivity

No ranking data

Rating Pulse 🇺🇸

Recent User Mood

What makes this app unique?

What Does It Look Like?

Loading...

What Are The Key Features?

Mass Notification SystemDifferentiator

Multi-channel alert delivery for emergencies and operational updates to stakeholders

Location-Specific AlertingDifferentiator

Targeted push notifications based on geographic data for incident response

Automated Workflow TriggersStandard

Pre-configured communication sequences for IT outages and security incidents

Push Notification DeliveryBasic

Direct mobile delivery of critical updates to employees and partners

How much does it cost?

Free
  • Free download for authorized organizational users

The app functions as a free-to-download utility for existing enterprise clients of the Crisis24 platform.

Who Built It?

Productivity

Enrichment in progress

Publisher profile available very soon

What do users think recently?

Low confidence · 21 reviews analyzed

How did the latest release land?

Overall
2.3/ 5
(55)
Current version
2.0/ 5
-0.4 vs overall
(31)
Main signal post-update: critical application instability including frequent crashes and blank white screens during use.

What is the recent mood?

Upset

Recent user voice shows a upset sentiment. Users appreciate positive user sentiment expressed through simple appreciation for the application functionality, but report critical application instability including frequent crashes and blank white screens during use and unreliable notification delivery prevents users from receiving time-sensitive emergency alerts.

Limited review volume (21 reviews). Sentiment analysis will deepen as more data lands.

View the full user-sentiment analysis

Mood gauge, ratings & review-volume history, every praise / complaint / request, and sentiment over time.

Go deeper

What is the competitive landscape for OnSolve?

Where is it available?

Localized markets (1)

United States

How's The Productivity Market?

Market outlook for this category

Available very soon

The rivals identified

Nemeses(1)

AlertMedia icon

Alert Media

3.6(238)

AlertMedia remains the primary enterprise-grade competitor for critical event management and two-way safety communication.

Differentiators

  • Provides a dedicated two-way communication interface for real-time employee status reporting during emergencies.
  • Integrates native threat intelligence feeds directly into the notification workflow to provide context for urgent alerts.
  • Maintains a consistent release cadence, shipping 7 updates in the last six months to ensure platform stability.

Head to head

OnSolve must pivot from a broadcast-only notification tool to a two-way incident management platform. Prioritize building native threat intelligence overlays to match AlertMedia's contextual alerting capabilities.

Contenders(2)

PagerDuty icon

PagerDuty Inc.

4.8(5.2K)

PagerDuty serves as a high-stakes alerting alternative, focusing on complex incident routing and DevOps integration.

Differentiators

  • Advanced on-call scheduling and escalation policies allow for complex routing that OnSolve's basic notification system lacks.
  • Extensive integration ecosystem with DevOps tools enables automated incident triggering based on real-time system performance data.
Rave Guardian icon

Rave Mobile Safety

4.6(2.9K)

Direct competitor in the public safety and campus emergency notification space, serving a similar audience of stakeholders requiring immediate safety communications.

Same space(3)

Slack icon

Slack Technologies, Inc.

4.6(188.3K)

Adjacent communication platform that often replaces dedicated alerting apps for routine business notifications and team coordination.

Differentiators

  • Deep integration with thousands of third-party business applications creates a centralized hub that makes standalone alerting apps feel redundant.
  • Threaded messaging and channel-based organization provide a more collaborative environment for incident management than simple broadcast alerts.
Microsoft Teams icon

Microsoft Corporation

4.6(8.6M)

Adjacent enterprise communication suite that leverages deep Microsoft 365 integration to capture internal notification workflows.

Differentiators

  • Bundled availability within the Microsoft 365 enterprise license creates a massive barrier to entry for standalone notification competitors.
  • Unified presence and status indicators allow for more nuanced communication routing than standard push-notification-only platforms.
GroupMe icon

Skype Communications S.a.r.l

4.7(1.6M)

Adjacent social networking tool often used for informal, rapid group communication in scenarios where formal enterprise alerting is not required.

Differentiators

  • SMS-based fallback ensures message delivery even when users lack data connectivity or have the application closed.
  • Simplified group management allows for rapid ad-hoc communication without the administrative overhead of enterprise-grade notification systems.

Compare OnSolve against every rival

All rivals in one side-by-side table — identity, store metrics, ratings & sentiment, and strategic intel — plus a head-to-head page for each.

Go deeper

The outtake for OnSolve

Strengths to defend, gaps to attack

Core Strengths

  • Enterprise-grade risk management contracts provide a stable B2B revenue base.

Critical Frictions

  • 1.97★ rating on iOS indicates severe platform instability.
  • Authentication failures block core workspace access.

Growth Levers

  • Build native threat intelligence overlays to provide context for urgent alerts.

Market Threats

  • AlertMedia's 7-update cadence in six months outpaces OnSolve's maintenance-mode release cycle.

What are the next best moves?

highInvest

Rebuild authentication flow because verification buttons remain inactive after code entry → restore workspace access

Authentication failures are a top-reported complaint blocking core app utility.

Trade-off: Pause the iconography update project — access is a higher-severity churn risk than visual polish.

highMaintain

Audit notification delivery pipeline because users report alerts fail during critical tests → improve reliability

Unreliable notification delivery undermines the app's primary value proposition as an emergency tool.

Trade-off: Defer the on-call schedule visibility feature — reliability is the prerequisite for professional trust.

A counter-intuitive read

The app's primary risk is not feature parity with PagerDuty, but the brand damage caused by failing to deliver basic push notifications, which renders the entire enterprise contract value proposition moot.

Feature Gaps vs Competitors

  • Two-way status reporting (available in AlertMedia but missing here)
  • Native threat intelligence feeds (available in AlertMedia but missing here)
  • Advanced on-call escalation policies (available in PagerDuty but missing here)

Key Takeaways

OnSolve holds a captive enterprise audience through Crisis24 contracts but risks churn as users encounter persistent instability, so the team must prioritize core reliability over feature expansion to defend the B2B base.

Where Is It Heading?

Declining

Critical communication markets are consolidating around platforms that offer two-way incident management, leaving broadcast-only tools like OnSolve exposed to competitive displacement. The current reliance on maintenance-mode updates will erode the enterprise base as clients prioritize reliability and context-rich alerting over simple notification delivery.

Persistent authentication and notification failures in the latest release erode user trust, which compounds the rating drag already visible on Android.

The lack of two-way communication features allows competitors like AlertMedia to capture more incident-response market share, accelerating churn pressure on enterprise contracts.

Disclosure: Independent intel to help mobile builders succeed.

AI-powered analysis with editorial review, built from publicly available sources. Marlvel.ai is not affiliated with, endorsed by, or sponsored by OnSolve, its developer, the app publisher, Apple, or Google Play. All trademarks, logos, and screenshots referenced remain the property of their respective owners.

What's new

The platform's competitive standing has declined due to severe authentication and stability issues, coupled with a failure to evolve beyond broadcast-only messaging.

declined

Rating and Sentiment Downgrade

added

Critical Stability Complaints

shifted

Broadcast-Only Vulnerability

added

Escalation Policy Gap

added

Authentication Failure Weakness

Cite this report

Marlvel.ai. “OnSolve Intelligence Report.” Updated Jun 14, 2026. https://marlvel.ai/apps/onsolve

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Data licensed under CC-BY-NC 4.0