OnSolve
For employees, partners, and stakeholders of government agencies and enterprises that utilize Crisis24 for risk management and emergency communication.
OnSolve is a struggling productivity app that is completely free. With a 2.3/5 rating from 55 reviews, it struggles with user retention. Users particularly appreciate positive user sentiment expressed through simple appreciation for the application functionality, though critical application instability including frequent crashes and blank white screens during use remains a common concern.
What is OnSolve?
OnSolve is a critical communication and mass notification app for enterprise and government stakeholders on iOS and Android.
Users hire the app to receive time-sensitive emergency alerts and operational updates, ensuring workforce safety and business continuity during incidents.
Current Momentum
v10.78 · 3w ago
Maintenance- Updated iconography across mobile interface.
- Ships stability-focused updates.
Active Nemesis
AlertMedia
By Alert Media
Other Rivals
7-Day Rank Pulse 🇺🇸
ProductivityNo ranking data
Rating Pulse 🇺🇸
Recent User Mood
What makes this app unique?
What Does It Look Like?
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What Are The Key Features?
Multi-channel alert delivery for emergencies and operational updates to stakeholders
Targeted push notifications based on geographic data for incident response
Pre-configured communication sequences for IT outages and security incidents
Direct mobile delivery of critical updates to employees and partners
How much does it cost?
- Free download for authorized organizational users
The app functions as a free-to-download utility for existing enterprise clients of the Crisis24 platform.
Who Built It?
Enrichment in progress
Publisher profile available very soon
What other apps does OnSolve make?
What do users think recently?
Low confidence · 21 reviews analyzed
How did the latest release land?
What is the recent mood?
Recent user voice shows a upset sentiment. Users appreciate positive user sentiment expressed through simple appreciation for the application functionality, but report critical application instability including frequent crashes and blank white screens during use and unreliable notification delivery prevents users from receiving time-sensitive emergency alerts.
Limited review volume (21 reviews). Sentiment analysis will deepen as more data lands.
View the full user-sentiment analysis
Mood gauge, ratings & review-volume history, every praise / complaint / request, and sentiment over time.
What is the competitive landscape for OnSolve?
Where is it available?
Localized markets (1)
How's The Productivity Market?
Market outlook for this category
Available very soon
Which niche is OnSolve in?
to receive critical organizational updates
Explore the full Emergency Notifications Reminders niche
Every app in this space — 1 tracked, the niche's live rankings, and Marlvel's editorial take on the job-to-be-done.
The rivals identified
Nemeses(1)
AlertMedia remains the primary enterprise-grade competitor for critical event management and two-way safety communication.
Differentiators
- Provides a dedicated two-way communication interface for real-time employee status reporting during emergencies.
- Integrates native threat intelligence feeds directly into the notification workflow to provide context for urgent alerts.
- Maintains a consistent release cadence, shipping 7 updates in the last six months to ensure platform stability.
Head to head
OnSolve must pivot from a broadcast-only notification tool to a two-way incident management platform. Prioritize building native threat intelligence overlays to match AlertMedia's contextual alerting capabilities.
Contenders(2)
PagerDuty serves as a high-stakes alerting alternative, focusing on complex incident routing and DevOps integration.
Differentiators
- Advanced on-call scheduling and escalation policies allow for complex routing that OnSolve's basic notification system lacks.
- Extensive integration ecosystem with DevOps tools enables automated incident triggering based on real-time system performance data.
Direct competitor in the public safety and campus emergency notification space, serving a similar audience of stakeholders requiring immediate safety communications.
Same space(3)
Adjacent communication platform that often replaces dedicated alerting apps for routine business notifications and team coordination.
Differentiators
- Deep integration with thousands of third-party business applications creates a centralized hub that makes standalone alerting apps feel redundant.
- Threaded messaging and channel-based organization provide a more collaborative environment for incident management than simple broadcast alerts.
Adjacent enterprise communication suite that leverages deep Microsoft 365 integration to capture internal notification workflows.
Differentiators
- Bundled availability within the Microsoft 365 enterprise license creates a massive barrier to entry for standalone notification competitors.
- Unified presence and status indicators allow for more nuanced communication routing than standard push-notification-only platforms.
Adjacent social networking tool often used for informal, rapid group communication in scenarios where formal enterprise alerting is not required.
Differentiators
- SMS-based fallback ensures message delivery even when users lack data connectivity or have the application closed.
- Simplified group management allows for rapid ad-hoc communication without the administrative overhead of enterprise-grade notification systems.
Compare OnSolve against every rival
All rivals in one side-by-side table — identity, store metrics, ratings & sentiment, and strategic intel — plus a head-to-head page for each.
The outtake for OnSolve
Strengths to defend, gaps to attack
Core Strengths
- Enterprise-grade risk management contracts provide a stable B2B revenue base.
Critical Frictions
- 1.97★ rating on iOS indicates severe platform instability.
- Authentication failures block core workspace access.
Growth Levers
- Build native threat intelligence overlays to provide context for urgent alerts.
Market Threats
- AlertMedia's 7-update cadence in six months outpaces OnSolve's maintenance-mode release cycle.
What are the next best moves?
Rebuild authentication flow because verification buttons remain inactive after code entry → restore workspace access
Authentication failures are a top-reported complaint blocking core app utility.
Trade-off: Pause the iconography update project — access is a higher-severity churn risk than visual polish.
Audit notification delivery pipeline because users report alerts fail during critical tests → improve reliability
Unreliable notification delivery undermines the app's primary value proposition as an emergency tool.
Trade-off: Defer the on-call schedule visibility feature — reliability is the prerequisite for professional trust.
A counter-intuitive read
The app's primary risk is not feature parity with PagerDuty, but the brand damage caused by failing to deliver basic push notifications, which renders the entire enterprise contract value proposition moot.
Feature Gaps vs Competitors
- Two-way status reporting (available in AlertMedia but missing here)
- Native threat intelligence feeds (available in AlertMedia but missing here)
- Advanced on-call escalation policies (available in PagerDuty but missing here)
Key Takeaways
OnSolve holds a captive enterprise audience through Crisis24 contracts but risks churn as users encounter persistent instability, so the team must prioritize core reliability over feature expansion to defend the B2B base.
Where Is It Heading?
Declining
Critical communication markets are consolidating around platforms that offer two-way incident management, leaving broadcast-only tools like OnSolve exposed to competitive displacement. The current reliance on maintenance-mode updates will erode the enterprise base as clients prioritize reliability and context-rich alerting over simple notification delivery.
Persistent authentication and notification failures in the latest release erode user trust, which compounds the rating drag already visible on Android.
The lack of two-way communication features allows competitors like AlertMedia to capture more incident-response market share, accelerating churn pressure on enterprise contracts.