PatientsLikeMe vs its rivals

Side-by-side comparison against PatientsLikeMe's closest competitors — identity, store metrics, ratings & sentiment, and strategic intel.

Core Identity
DeveloperPatientsLikeMeHere and Now Systems LLCSoberlink Healthcare LLC247 Labs IncChronic Insights Ltd
CategoryHealth & FitnessHealth & FitnessMedicalHealth & FitnessHealth & Fitness
PlatformiOS, AndroidAndroid, iOSiOS, AndroidAndroid, iOSiOS, Android
Store Metrics
Rating4.2 / 54.6 / 52.3 / 54.3 / 54.5 / 5
Ratings Count1850342456
PriceFreeFreeFreeFreeFree
Release DateMar 13, 2023Aug 21, 2013May 10, 2019Jun 6, 2013Nov 2, 2020
Last UpdatedApr 21, 2026Mar 19, 2026Jan 22, 2026Feb 6, 2026Apr 25, 2026
Sentiment & Reviews
Sentimentnegative-negativemixed-
Score35/100-30/10060/100-
Praises
  • Community health sharing features provide comfort to users managing multiple chronic conditions
-
  • Facial recognition and breath testing provide reliable proof of sobriety for court requirements
  • Evidence-based tools
-
Complaints
  • Frequent application crashes and freezing behavior prevent consistent access to health community groups
  • Unexplained account lockouts and session timeouts cause significant data loss during comment composition
-
  • Frequent connectivity errors force users to delete and reinstall the application to submit tests
  • Technical instability
-
Requests--
  • In-app access to historical test results to help users track their own compliance
  • Advanced personalization
-
Strategic Intel
Strengths
  • B2B revenue model via 80+ research partnerships
  • Longitudinal data collection creates high switching costs
  • Clinical intervention model based on decades of research
  • Private, non-social interface avoids public stigma
  • Facial recognition provides court-admissible evidence moat
  • Hardware-software integration secures B2B treatment partnerships
  • Tamper detection sensors establish industry-standard reliability
  • Evidence-based CBT methodology provides clinical credibility
  • 100% free model removes acquisition friction
  • Privacy-first architecture builds high-intent user trust
  • 3D pain mapping provides specialized diagnostic visualization
  • Apple Health integration enables objective physiological data correlation
Weaknesses
  • High crash frequency during navigation
  • Session timeouts cause significant data loss
  • 0.5★ rating gap between iOS and Android
  • Low review volume (29 total) limits social proof
  • Lack of active community engagement reduces daily habit formation
  • Persistent connectivity errors require manual reinstallation
  • False positives from common items erode user trust
  • Support accessibility issues create profit-driven perception
  • 0.7-star rating gap between Android and iOS
  • No cloud-save functionality despite user requests
  • Manual logging friction limits daily active habit
  • Lack of community-support features increases churn risk
  • Premium tier relies on niche features
Pricingfreesubscriptionsubscriptionfreefreemium
MomentumMaintenanceMaintenanceMaintenanceMaintenanceMaintenance
Update Cadence2 versions, ~22d avg2 versions, 1 majors/6mo, ~45d avg2 versions, ~120d avg2 versions, ~6d avg2 versions, ~1d avg

Compare PatientsLikeMe head-to-head

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AI-powered analysis with editorial review, built from publicly available sources. Marlvel.ai is not affiliated with, endorsed by, or sponsored by PatientsLikeMe, its developer, the app publisher, Apple, or Google Play. All trademarks, logos, and screenshots referenced remain the property of their respective owners.

Data licensed under CC-BY-NC 4.0