PitneyShip®-Ship and Track is a business shipping utility for iOS that enables multicarrier rate shopping, label printing, and postage management.
The App DNA
What makes this app unique?
Small business owners use the platform to consolidate shipping workflows and secure discounted rates, removing the need to manage multiple carrier accounts individually.
For Small business owners and office managers requiring multicarrier shipping, label printing, and postage management.
What does it look like?
Key features
Compares shipping rates across USPS, UPS, and FedEx within the mobile interface.
Prints shipping labels directly from the mobile device to a Wi-Fi printer.
Generates and prints discounted postage stamp sheets via Wi-Fi printer.
How much does it cost?
The model uses a time-gated trial to force payment method entry, transitioning users to a paid subscription for ongoing access.
Velocity
Intense developmentShow more...
5 versions in history. Development pace: intense.
Who built it?
Pitney Bowes
7 apps tracked · Business
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Spectrum Spatial Connect AppUser Sentiment
What do users think recently?
Review voice lately leans frustrated. Users appreciate access to multiple shipping carriers in one place provides significant cost savings for small business owners and wireless printing capabilities allow users to generate shipping labels directly from their mobile devices.
How are ratings & reviews evolving?
What users say, by theme
- Access to multiple shipping carriers in one place provides significant cost savings for small business owners
- Wireless printing capabilities allow users to generate shipping labels directly from their mobile devices
- Frequent app crashes and login loops prevent business users from processing time-sensitive shipping tasks
47 of 47 recent reviews analyzed · high confidence · Frustrated overall
Read the full review analysisUnlock 2 more frustration themes and 1 user request, each backed by review evidence.
Access the full report for freeCompetition
Competitive landscape for PitneyShip®-Ship and Track
How's the Business market?
PitneyShip®-Ship and Track occupies the Business category, serving a niche of small business owners who prioritize multicarrier rate comparison. The app's 3.86-star rating across 144 total ratings suggests a gap between the utility of its core features and the reliability of its technical implementation.
Read the market outlookThe rivals identified
Unlock the deeper market read.
Access the full report for freeThe Analyst's Read
Key takeaways for PitneyShip®-Ship and Track
Where is it heading?
The shipping utility market is consolidating around platforms that offer high-uptime, multi-carrier integration. PitneyShip®-Ship and Track remains exposed due to its 136-day update gap and unresolved stability issues, which will likely accelerate user migration to more reliable alternatives if the authentication and hardware handshake reliability is not addressed.
- Persistent login loops and hardware connectivity failures prevent business users from processing time-sensitive shipping tasks, which compounds the churn risk.
- Opaque subscription and cancellation processes drive negative sentiment, which limits the conversion of trial users into long-term subscribers.
The SWOT
- Multicarrier rate shopping provides clear utility for small business cost-reduction.
- Wireless printing integration reduces friction in the physical shipping workflow.
- In-app billing management would remove the current reliance on mobile browsers.
Next best moves
Rebuild authentication flow because login loops are the top-reported crash theme → restore access to shipping tools
+ 1 more prioritized moveThe counter-intuitive read
The app's reliance on hardware-specific printing is a double-edged sword…
Read the full takeSince the last report: The intelligence profile shifted from a high-level utility overview to a detailed assessment of monetization friction and hardware-specific technical debt. The most consequential change is the identification of a time-gated trial model that forces payment method entry, which users now cite as a primary source of billing frustration.
Bottom line
Technical instability in the authentication and hardware handshake layers currently negates the value of the multicarrier rate-shopping utility. Stabilizing the login flow and printer connectivity would unlock the retention potential of the existing user base.
Unlock 3 critical frictions, 1 market threat, 1 more prioritized move and the analyst’s take.
Access the full report for freeFAQ
Is PitneyShip®-Ship and Track suitable for small business shipping?
Does the app work with shipping printers?
How does the subscription trial work?
Sources
- [1] App Store, source
Report last updated