PointClickCare Point of Care vs its rivals

Side-by-side comparison against PointClickCare Point of Care's closest competitors — identity, store metrics, ratings & sentiment, and strategic intel.

Core Identity
DeveloperPointClickCareClearCare OnlineMatrixCare, Inc.Axxess Technology SolutionsathenahealthShiftKey, LLCHcT2 co
CategoryMedicalMedicalBusinessMedicalMedicalMedicalSocial Networking
PlatformiOSiOS, AndroidiOS, AndroidiOS, AndroidiOS, AndroidiOS, AndroidiOS
Store Metrics
Rating2.8 / 53.9 / 52.4 / 53.3 / 54.9 / 54.7 / 54.9 / 5
Ratings Count948,1181878133,87824,577140,545
PriceFreeFreeFreeFreeFreeFreeFree
Release DateApr 28, 2013Jan 12, 2018Aug 14, 2019Nov 8, 2016Nov 16, 2022Apr 21, 2021Dec 17, 2014
Last UpdatedOct 16, 2025Mar 23, 2026Jan 15, 2026Apr 17, 2026Apr 17, 2026Apr 15, 2026Apr 13, 2026
Sentiment & Reviews
Sentimentterrible-terribleterrible---
Score25/100-15/10025/100---
Praises
  • The mobile application provides a useful and simple interface for charting tasks on the go
-
  • Straightforward interface design allows for efficient task management once the application functions correctly
  • Flexible scheduling model allows clinicians to pick up extra visits based on personal availability
---
Complaints
  • Persistent authentication errors prevent staff from accessing the application for daily work tasks
  • Inconsistent UI elements and incorrect imagery confuse users during the clinical documentation process
-
  • Frequent application crashes and freezing during documentation sessions force repetitive uninstallation and reinstallation cycles
  • Inaccurate location tracking and synchronization failures lead to rejected shift documentation and payroll disputes
  • Persistent login loops and authentication errors prevent caregivers from accessing their schedules and clocking in
  • Frequent application crashes during login and payment account setup prevent clinicians from accessing work
---
Requests
  • Expansion of clinical charting capabilities to support licensed nursing staff requirements
--
  • Integrated reporting features for visit documentation would improve the workflow between agencies and clinicians
---
Strategic Intel
Strengths
  • Native EHR integration creates a unified clinical data flow
  • Bedside documentation reduces training overhead for existing staff
-
  • EVV compliance functions as a B2B distribution barrier into home-care agencies
  • B2B distribution moat via 9,000+ agency partnerships
  • Niche-specific documentation tools for home health compliance
---
Weaknesses
  • Persistent authentication errors prevent daily usage
  • 2.78-star rating indicates poor quality control
  • Limited role-based access restricts utility to nursing assistants
-
  • 0.68★ Android-iOS rating gap indicates poor cross-platform parity
  • Frequent crashes force manual paper-form workarounds
  • High-frequency login crashes during payment setup
  • Nonexistent support for credential verification errors
---
Pricingsubscriptionfreefreefreefreefreefree
MomentumZombieIntenseMaintenanceMaintenanceActiveIntenseIntense
Update Cadence1 versions5 versions2 versions, ~12d avg2 versions, 1 majors/6mo, ~3d avg5 versions5 versions5 versions

Compare PointClickCare Point of Care head-to-head

Disclosure: Independent intel to help mobile builders succeed.

AI-powered analysis with editorial review, built from publicly available sources. Marlvel.ai is not affiliated with, endorsed by, or sponsored by PointClickCare Point of Care, its developer, the app publisher, Apple, or Google Play. All trademarks, logos, and screenshots referenced remain the property of their respective owners.

Data licensed under CC-BY-NC 4.0