Protection 360®

Protection 360®

By T-Mobile

Protection 360® is a utility app developed by T-Mobile that provides comprehensive device management and support for Assurant® policyholders. It streamlines the user experience by centralizing technical support, claim filing, and coverage documentation in one interface.

Overview · Full Intel report in progress

The App DNA

What makes this app unique?

For T-Mobile customers enrolled in the Protection 360® device insurance program.

What does it look like?

Key features

Live Tech Supportstandard

Provides 24/7 access to live agents via call or chat for assistance with device setup, connectivity, and troubleshooting.

Claim Managementstandard

Allows users to file and track claims for accidental damage or mechanical breakdowns directly within the app.

Coverage Detailsstandard

Provides instant access to policy documents, deductible information, and frequently asked questions.

Self-Help Librarystandard

Offers curated articles to help users optimize their connected devices and resolve common issues independently.

How much does it cost?

free

Velocity

Active developmentShow more...

5 versions in history. Development pace: active.

See all version history

Who built it?

T-Mobile

13+ apps tracked · Utilities

T-LifeT-LifeMcAfee Security for T-MobileMcAfee Security for T-MobileT-Mobile DIGITST-Mobile DIGITST-Mobile Prepaid eSIMT-Mobile Prepaid eSIMT-Mobile FamilyModeT-Mobile FamilyModeT-Mobile Threat ProtectT-Mobile Threat ProtectSyncUP DRIVE ™SyncUP DRIVE ™T-Mobile IP RelayT-Mobile IP RelayT-Mobile Fiber: GigaspireT-Mobile Fiber: GigaspireT-Mobile MultiLineT-Mobile MultiLineT-Mobile Events, by CventT-Mobile Events, by CventProtection 360 HomeTechProtection 360 HomeTech
Explore the full publisher profile

User Sentiment

What do users think recently?

How are ratings & reviews evolving?

App Store
4.54 · 53k
Google Play
4.43 · 30k

Not enough recent reviews to extract reliable themes yet.

Read the full review analysis

Competition

Competitive landscape for Protection 360®

How's the Utilities market?

The rivals identified

The Analyst's Read

Key takeaways for Protection 360®

Where is it heading?

Bottom line

This app serves as a centralized digital hub for T-Mobile customers to manage their device insurance claims and access on-demand technical support.

Report last updated

Disclosure: Independent intel to help mobile builders succeed.

AI-powered analysis with automated quality gates, built from publicly available sources. Marlvel.ai is not affiliated with, endorsed by, or sponsored by Protection 360®, its developer, the app publisher, Apple, or Google Play. All trademarks, logos, and screenshots referenced remain the property of their respective owners.

Cite this report

Marlvel.ai. “Protection 360® Intelligence Report.” Updated Apr 14, 2026. https://marlvel.ai/apps/protection-360

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