Protection 360® is a utility app developed by T-Mobile that provides comprehensive device management and support for Assurant® policyholders. It streamlines the user experience by centralizing technical support, claim filing, and coverage documentation in one interface.
Overview · Full Intel report in progress
The App DNA
What makes this app unique?
For T-Mobile customers enrolled in the Protection 360® device insurance program.
What does it look like?
Key features
Provides 24/7 access to live agents via call or chat for assistance with device setup, connectivity, and troubleshooting.
Allows users to file and track claims for accidental damage or mechanical breakdowns directly within the app.
Provides instant access to policy documents, deductible information, and frequently asked questions.
Offers curated articles to help users optimize their connected devices and resolve common issues independently.
How much does it cost?
Velocity
Active developmentShow more...
5 versions in history. Development pace: active.
Who built it?
T-Mobile
13+ apps tracked · Utilities
User Sentiment
What do users think recently?
How are ratings & reviews evolving?
Not enough recent reviews to extract reliable themes yet.
Read the full review analysisCompetition
Competitive landscape for Protection 360®
How's the Utilities market?
The rivals identified
The Analyst's Read
Key takeaways for Protection 360®
Where is it heading?
Bottom line
This app serves as a centralized digital hub for T-Mobile customers to manage their device insurance claims and access on-demand technical support.
Report last updated