| Core Identity |
| Developer | Schlage Lock Company | KISI Incorporated | Cistern Holdings LLC | dormakaba Schweiz AG | Intergraph Corporation | John Deere | Omnilert, LLC | Swiftpass Inc | I-Soft GmbH | Traduko AB |
| Category | Utilities | Business | Utilities | Lifestyle | Business | Business | Utilities | Business | Utilities | Developer Tools |
| Platform | iOS | iOS, Android | iOS, Android | iOS, Android | iOS, Android | iOS, Android | iOS, Android | iOS, Android | iOS | iOS |
| Store Metrics |
| Rating | 3.4 / 5 | 4.8 / 5 | 2.6 / 5 | 1.0 / 5 | 1.3 / 5 | 2.5 / 5 | 4.0 / 5 | 4.8 / 5 | 0.0 / 5 | 0.0 / 5 |
| Ratings Count | 35 | 20,789 | 26 | 4 | 6 | 33 | 12 | 1,876 | 0 | 0 |
| Price | Free | Free | Free | Free | Free | Free | Free | Free | Free | Free |
| Release Date | Jan 27, 2017 | Sep 10, 2013 | Nov 22, 2016 | Aug 30, 2019 | Jun 14, 2024 | Jan 11, 2023 | Apr 22, 2020 | Oct 7, 2019 | Feb 7, 2025 | May 6, 2026 |
| Last Updated | Dec 13, 2018 | Apr 23, 2026 | May 4, 2026 | Mar 4, 2026 | Apr 28, 2026 | May 11, 2026 | May 5, 2026 | May 12, 2026 | Apr 24, 2026 | May 6, 2026 |
| Sentiment & Reviews |
| Sentiment | - | mixed | mixed | negative | negative | - | terrible | positive | - | - |
| Score | - | 35/100 | 45/100 | 20/100 | 25/100 | - | 15/100 | 85/100 | - | - |
| Praises | - | - Digital key functionality provides a convenient alternative to physical fobs for gym access
| - | - | - | - | - General satisfaction with the core application functionality reported by a small subset of users
| - Convenience of touchless entry
| - | - |
| Complaints | - | - Mandatory location and bluetooth permissions create privacy concerns and battery drain for users
- Unreliable door unlocking performance causes significant friction during daily facility entry attempts
| - | - Connectivity failures
- Registration friction
| - Critical service failure prevents loading of essential unit data and incident information
- Manual incident checking requirements create archaic workflows for mobile mounted tablet users
- Broken push alerts and poor map defaults hinder situational awareness in the field
| - | - Authentication failures and missing personal access codes prevent users from accessing the application interface
| | - | - |
| Requests | - | - Integration with digital wallet platforms would allow for more reliable and convenient door access
| - | - | - Automated incident update toggle to support power and user preference settings
| - | - | - | - | - |
| Strategic Intel |
| Strengths | - Deep integration with ISONAS Pure IP hardware secures the existing installation base
- Simplified credentialing focus reduces administrative overhead for committed facilities
| - Cloud-native architecture enables instant remote credentialing updates
- MotionSense hardware integration provides a differentiated hands-free entry experience
| - Twist-to-open gesture provides low-friction entry
- Apple Wallet integration reduces app-dependency
| - Deep integration with legacy dormakaba physical hardware ecosystems provides a secure upgrade path for industrial clients.
| - I/CAD system integration functions as a B2B distribution barrier into existing dispatch contracts
- Native device capability utilization (GPS/Camera) creates high switching costs for agencies
| - Deep integration with John Deere Operations Center provides specialized agricultural data
- Official operator manuals ensure high accuracy for heavy equipment maintenance
| - AI gun detection secures government contracts
- Automated response suite justifies enterprise pricing
| - 3D face-recognition hardware provides a high-security barrier to entry for competitors
- RentGPT AI leasing bot creates a B2B value-add for property management efficiency
| - Hardware-level authentication ensures secure enterprise data access
- ERP integration provides direct utility for existing B2B contracts
| - |
| Weaknesses | - 3.4★ rating baseline indicates significant user friction
- Lack of Apple Wallet integration creates a high-friction entry experience
- No feature updates since 2018
| - 0.7★ Android-iOS rating gap indicates platform-specific connectivity instability
- Mandatory location permissions drive high-frequency battery drain complaints
| - 2.57-star iOS rating indicates reliability issues
- Lack of in-app video intercom features
| - 1.0-star iOS rating indicates critical failure in the primary mobile credentialing workflow.
| - 1.33-star rating indicates failure to meet basic operational reliability standards
- Manual refresh requirements create inefficient workflows for field-mounted tablet users
| - 2.5★ iOS rating indicates significant UX friction
- Utility-only interface lacks retention-driving engagement loops
- Missing real-time map tracking available in competitor tools
| - Authentication failures block subscriber access
- Persistent crashes during launch sequence
| - Proprietary hardware requirement limits market penetration to new or retrofit-ready buildings
- Enrollment friction in the latest version creates onboarding drop-off risk
| - Mandatory device registration creates high entry friction
- Zero public rating count prevents user-driven feedback
| - |
| Pricing | free | subscription | subscription | free | free | free | paid | subscription | free | free |
| Momentum | - | Maintenance | Maintenance | Maintenance | Maintenance | Maintenance | Maintenance | Maintenance | Maintenance | - |
| Update Cadence | - | 2 versions, 2 majors/6mo, ~36d avg | 2 versions, 2 majors/6mo, ~1d avg | 2 versions, ~2d avg | 2 versions, ~6d avg | 2 versions, 2 majors/6mo, ~6d avg | 2 versions, 1 majors/6mo, ~5d avg | 2 versions, ~1d avg | 1 versions | - |
