Radisson Hotels International is a travel booking app for the Radisson Hotel Group, providing direct reservations and loyalty management for users on iOS and Android.
The App DNA
What makes this app unique?
The app removes the commission cost of third-party aggregators by gating the lowest rates and bonus points behind a direct-booking loyalty loop.
For Frequent travelers and business professionals seeking direct booking benefits and loyalty rewards across the Radisson hotel portfolio.
What does it look like?
Key features
Provides up to 15% discount for registered members, driving account creation and loyalty enrollment.
Mobile-based room entry at select properties, reducing front-desk friction and operational overhead.
Visual tool for comparing dates to identify the lowest available room rates, reducing booking abandonment.
How much does it cost?
The app functions as a direct booking channel, using member-only rates to drive direct-to-consumer transactions.
Velocity
Steady developmentUX improvementsperformanceShow more...
The app currently ships at a steady cadence, averaging two releases within the observed window. Development is focused on UX improvements, specifically targeting the booking and price comparison experience. While the most recent update provided a clear feature addition, the preceding release lacked descriptive notes, suggesting a mix of functional updates and routine maintenance. The current pace indicates a stable development cycle focused on refining core hotel search utility.
Who built it?
Radisson Hotel
3 apps tracked · Travel & Local
Radisson Hotels Stays
Pulse by RHGUser Sentiment
What do users think recently?
Review voice lately leans excited. Users appreciate loyalty program benefits like free breakfast and room upgrades provide tangible value for frequent travelers and the booking interface allows users to quickly secure reservations and view existing stay details, but report booking errors and generic failure messages prevent users from completing reservations for specific properties.
How are ratings & reviews evolving?
Weekly average review rating
What users say, by theme
- Loyalty program benefits like free breakfast and room upgrades provide tangible value for frequent travelers
- The booking interface allows users to quickly secure reservations and view existing stay details
- The newly redesigned price calendar helps travelers compare dates to find the most affordable rates
- Booking errors and generic failure messages prevent users from completing reservations for specific properties
64 of 100 recent reviews analyzed · high confidence · Excited overall
Read the full review analysisUnlock 2 more frustration themes and 1 user request, each backed by review evidence.
Access the full report for freeCompetition
Competitive landscape for Radisson Hotels International
How's the Travel & Local market?
Radisson Hotels International holds a #44 rank in the Travel & Local category in Norway, maintaining a steady presence in its core regional markets. The app's grossing rank lags behind its free-download rank, signaling that it functions primarily as a retention tool rather than a standalone revenue generator.
Read the market outlookThe rivals identified
By Booking.com Hotels & Vacation Rentals
Both apps target leisure and business travelers, with Booking.com acting as a broad aggregator that captures Radisson's potential customers through its massive inventory and price comparison tools.
- Radisson provides direct loyalty benefits like room upgrades and F&B discounts, whereas Booking.com offers a broad Genius program.
- Radisson enables direct reservation management for its own properties, avoiding the third-party booking disputes reported by Booking.com users.
- Radisson offers exclusive member-only rates for its specific hotel portfolio, while Booking.com relies on mobile-only discounts across diverse inventory.
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Wizz Air - Book, Travel & SaveContender
trivago: Compare hotel pricesContender
IHG One Rewards: Book HotelsContender
Hilton Honors: Book HotelsContender
ALL Accor - Hotel bookingContender
Unlock the head-to-head verdict: where this rival wins, and where it loses.
Access the full report for freeThe Analyst's Read
Key takeaways for Radisson Hotels International
Where is it heading?
The travel booking market is consolidating around aggregators with broader inventory, putting pressure on brand-specific apps like Radisson Hotels International. If the team resolves the booking engine instability, the loyalty program's value proposition will retain the core frequent-traveler base.
- Persistent booking engine failures erode the daily active habit, which compounds the rating drag already visible on Android.
- The latest release introduced a price calendar, signaling active feature investment rather than maintenance-only status.
The SWOT
- Loyalty program benefits drive repeat bookings
- Direct-booking incentives bypass aggregator commissions
- Stable booking flow in core regions
- Implement in-app chat support to reduce loyalty disputes
- Expand Digital Key to more properties
Next best moves
Audit booking engine stability because high-frequency booking errors are the #1 churn risk → reduce reservation abandonment
+ 1 more prioritized moveThe counter-intuitive read
The app's regional focus is a strength, not a weakness…
Read the full takeFeature gaps
In-app chat support (available in Trip.com but absent here) +1
Since the last report: The app's development focus shifted to improving rate discovery through a new price calendar, though core booking engine stability remains a persistent issue. No material changes occurred in pricing, target audience, or competitive positioning.
Bottom line
Radisson Hotels International must stabilize its booking engine to prevent users from migrating to aggregators like Booking.com. Resolving transaction failures would unlock the full value of the loyalty program, which currently serves as the primary retention mechanism for the brand.
Unlock 3 critical frictions, 2 market threats, 1 more prioritized move and the analyst’s take.
Access the full report for freeFAQ
Is Radisson Hotels International good for frequent travelers?
How does Radisson Hotels International compare to Booking.com?
Does the app have any major limitations?
What is a good alternative for hotel bookings?
Sources
Report last updated