Rently Tour Manager is a utility app for property managers to control Rently-integrated smart locks and property listings on iOS and Android.
Product velocity
Maintenance
Daily rank 🇺🇸
—
Utilities
Sentiment
2.7
91 reviews
Nemesis
ShowMojo
The App DNA
What makes this app unique?
Users hire this app to manage remote property access and turnover without manual key handoffs, but the current web-wrapper implementation creates friction that forces users to seek more robust alternatives.
For Property managers and leasing agents who utilize Rently hardware for self-guided tours and remote property access.
What does it look like?
Key features
Transforms mobile device into a master key fob to wake and unlock Bluetooth-enabled Rently hardware
Direct in-app upload and organization of property images for listings
Configures entry permissions for vendors, agents, and potential tenants via the mobile interface
How much does it cost?
The app functions as a free utility tool to support the broader Rently B2B hardware and property management service.
Velocity
Maintenance developmentUX improvementsShow more...
The app currently ships at a maintenance cadence of approximately 0.13 releases per week, based on the two releases observed in the last 21 days. Development is focused exclusively on security and permission management rather than new features or live operations. The release notes are functional and specific to access control, indicating a stable, utility-focused development cycle. There is no evidence of a shift toward live-ops or high-frequency feature delivery.
Who built it?
User Sentiment
What do users think recently?
Fresh user feedback skews frustrated. Users appreciate property managers find the mobile tool useful for managing listings on the go, but report mobile application functionality is limited to a basic web browser wrapper.
How are ratings & reviews evolving?
What users say, by theme
- Property managers find the mobile tool useful for managing listings on the go
- Mobile application functionality is limited to a basic web browser wrapper
61 of 75 recent reviews analyzed · high confidence · Frustrated overall
Read the full review analysisUnlock 1 more frustration theme, each backed by review evidence.
Access the full report for freeCompetition
Competitive landscape for Rently Tour Manager
How's the Utilities market?
Rently Tour Manager maintains a niche utility position, but its 2.8 average rating across 91 total ratings reflects significant friction compared to broader leasing-workflow competitors. The lack of native mobile functionality limits its ability to compete with platforms that offer full-cycle leasing automation.
Read the market outlookThe rivals identified
By ShowMojo, LLC
ShowMojo is a direct competitor in the self-showing and leasing automation space, targeting the same property managers who rely on Rently for hardware-integrated access control.
- Offers robust listing syndication tools that extend beyond simple access control into marketing automation
- Provides specialized MojoLock hardware integration that competes directly with Rently's proprietary Bluetooth lockbox ecosystem
- Features advanced self-show automation workflows that reduce manual intervention more effectively than Rently's current mobile interface
Unlock the head-to-head verdict: where this rival wins, and where it loses.
Access the full report for freeThe Analyst's Read
Key takeaways for Rently Tour Manager
Where is it heading?
The property management software market is consolidating around platforms that offer end-to-end leasing automation, leaving niche access-only tools like Rently exposed. Unless the team pivots from a web-wrapper to a native-first experience, they will continue to lose ground to competitors that integrate financial and listing workflows.
- Authentication failures in the latest version block core account access, which directly erodes user trust and increases churn pressure.
- Recent reports of smart-lock discovery failures post-update suggest a regression in core hardware connectivity, which undermines the app's primary value proposition.
The SWOT
- Hardware-integrated access control creates high switching costs for existing Rently-equipped properties
- Mobile master-key functionality provides immediate field utility for leasing agents
- Expand into full leasing-workflow automation to match ShowMojo
- Integrate maintenance and accounting tools to compete with Yardi
Next best moves
Rebuild the authentication flow natively because login failures are a top-tier complaint → stabilize daily active usage
The counter-intuitive read
The app's reliance on a web-view is not just a technical debt…
Read the full takeFeature gaps
Full listing syndication (available in ShowMojo but absent here) +1
Since the last report: The app's competitive position has declined due to architectural limitations and emerging technical failures, forcing a pivot in the competitive landscape toward leasing automation platforms.
Bottom line
Rently Tour Manager provides essential hardware access, but its web-wrapper architecture limits its competitive standing, so the PM should prioritize native authentication and hardware-discovery stability to prevent churn to full-workflow platforms.
Unlock 3 critical frictions, 2 market threats and the analyst’s take.
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