SalesNOW Mobile CRM is a business tool for field sales teams to manage leads, deals, and service cases on iPhone.
The App DNA
What makes this app unique?
The app removes the friction of managing customer data while traveling by providing offline access to CRM records.
For Mobile sales and service professionals requiring field-ready CRM tools with offline capabilities.
What does it look like?
Key features
Visualizes customer locations on a map and generates routes from the user's current position.
Enables access and updates to CRM data without an active internet connection.
Allows users to define unlimited custom data fields for unique enterprise workflows.
How much does it cost?
Subscription model anchored at $29.95 per user, per month, with volume-based pricing for accounts exceeding 500,000 records.
Velocity
Active developmentopaqueperformanceShow more...
The app maintains an active development cadence, shipping two releases within the last month. Despite this consistent frequency, the developer utilizes generic release notes that offer no insight into specific feature additions or technical changes. This pattern suggests the team may be utilizing server-side feature flags or A/B testing rather than traditional App Store-driven feature rollouts. The development trend remains stable, focusing on iterative improvements rather than major version milestones.
Who built it?
User Sentiment
What do users think recently?
Recent user voice shows a frustrated sentiment. Users appreciate sales account managers find the tool provides a cost-effective alternative to larger enterprise crm platforms and support teams provide helpful guidance that assists new users in mastering the program features quickly.
How are ratings & reviews evolving?
What users say, by theme
- Sales account managers find the tool provides a cost-effective alternative to larger enterprise CRM platforms
- Support teams provide helpful guidance that assists new users in mastering the program features quickly
- Unreliable data synchronization between mobile devices prevents users from accessing current information while on the road
10 of 10 recent reviews analyzed · moderate confidence · Frustrated overall
Read the full review analysisUnlock 2 more frustration themes and 2 user requests, each backed by review evidence.
Access the full report for freeCompetition
Competitive landscape for SalesNOW Mobile CRM for iPhone
How's the Business market?
SalesNOW Mobile CRM occupies the budget-conscious segment of the mobile CRM market, maintaining a 3.5-star rating across a small sample of 10 recent reviews. The reliance on desktop parity for reporting suggests the current mobile version is a companion tool rather than a primary system of record.
Read the market outlookThe rivals identified
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Access the full report for freeThe Analyst's Read
Key takeaways for SalesNOW Mobile CRM for iPhone
Where is it heading?
The mobile CRM market is shifting toward full-featured, cloud-native experiences that eliminate the need for desktop fallbacks. SalesNOW Mobile CRM remains exposed because its current technical instability prevents it from becoming a true system of record for field teams.
- Frequent application crashes and sync failures prevent consistent daily use, which erodes the app's value as a primary CRM tool.
- The latest release focuses only on stability, suggesting the product is in a maintenance-only cadence rather than active feature expansion.
The SWOT
- GPS-based field routing provides tangible efficiency gains for mobile sales teams
- Native mobile reporting would address the top-requested feature for field users
Next best moves
Rebuild sync logic because synchronization failures are the primary barrier to field work → reduce churn
+ 1 more prioritized moveThe counter-intuitive read
The app's reliance on desktop-site reporting is not just a feature gap…
Read the full takeBottom line
SalesNOW Mobile CRM must prioritize synchronization stability to retain its field-based user base, as the current technical failures negate the value of its GPS and offline features. Addressing these core stability issues would unlock the app's potential as a primary mobile-first CRM.
Unlock 2 critical frictions, 1 market threat, 1 more prioritized move and the analyst’s take.
Access the full report for freeFAQ
Is SalesNOW Mobile CRM suitable for field sales teams?
Does SalesNOW Mobile CRM support mobile reporting?
What is the primary frustration for SalesNOW users?
Sources
Report last updated