San José 311 user reviews, decoded
High confidence · Latest 73 of 99 total reviews analyzed · Based on 99 reviews. Signal may be noisy.
Review voice lately leans upset. Users appreciate centralized database for reporting neighborhood issues provides a clear path for city maintenance requests, but report automated ticket closure without resolution or explanation creates a perception of government neglect.
Rating: 2.3
Reviews: 99
Confidence: high
How did the latest release land?
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
How have ratings & review volume moved?
Rating, review sentiment, and total reviews over time, with release markers showing the post-launch impact.
Vertical markers = app releases. Hover any release for the post-release impact delta.
Review themes
What users love
- Centralized database for reporting neighborhood issues provides a clear path for city maintenance requests
Common complaints
- Automated ticket closure without resolution or explanation creates a perception of government neglect
Most requested
Full sentiment breakdown
Access the full report for freeAI summary. Key signals synthesized from the latest 99 reviews. Updated regularly.