High confidence · Latest 90 of 123 total reviews analyzed · Based on 123 reviews. Signal may be noisy.
Upset
Recent user voice shows a upset sentiment. Users appreciate mobile tap to pay functionality significantly reduces credit card processing fees for field teams, but report frequent application crashes and forced resets during critical tasks like note taking or photo capture.
Rating: 3.3
Reviews: 123
Confidence: high
How did the latest release land?
Overall
3.3/ 5
★★★★★★
(3.1K)Current version
3.3/ 5
+0.0 vs overall
★★★★★★
(2.8K)Main signal post-update: mobile tap to pay functionality significantly reduces credit card processing fees for field teams.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Review themes
Praise
What users love
- Mobile tap to pay functionality significantly reduces credit card processing fees for field teams
- “Technicians using phone-only workflows to capture payments”
- “Company reports substantial annual savings on processing costs”
Complaint
Common complaints
- Frequent application crashes and forced resets during critical tasks like note taking or photo capture
- “App resets when switching to camera or writing notes”
- “Application closes unexpectedly while viewing jobs or collecting payments”
Request
Most requested
- Restoration of landscape photo orientation to improve documentation of large scale commercial job sites
- “Users frustrated by forced square photo format”
- “Inability to capture wide shots of equipment or job areas”