ShopClues is an Indian online marketplace offering wholesale-rate products across 12,500 categories for budget-conscious consumers on iOS and Android.
Product velocity
Dormant
Daily rank 🇺🇸
—
Shopping
Sentiment
3.4
616k reviews
Nemesis
Snapdeal Trendy Budget Fashion
The App DNA
What makes this app unique?
Users hire ShopClues to access low-cost household and electronic goods, but the platform fails to deliver the reliability required to sustain long-term marketplace trust.
For Value-conscious shoppers in Tier 2 and 3 cities seeking budget-friendly electronics, fashion, and daily utilities.
What does it look like?
Key features
Quality assurance program marking products as Best Buy or Brand Authorized.
Membership program providing 5% cashback on every order.
Recurring promotional events like Sunday Flea Market.
How much does it cost?
Marketplace model monetizes through merchant commissions and ad-inventory rather than direct user subscription fees.
Velocity
Dormant developmentopaqueShow more...
The development momentum for ShopClues has effectively ceased, with no updates recorded since July 2025. The release history shows a significant gap between the last Android update and the preceding iOS activity, indicating a lack of active maintenance or feature development. Given the absence of any releases in the last 10 months, the app is classified as a zombie project.
Who built it?
User Sentiment
What do users think recently?
Recent user voice shows a frustrated sentiment. Users appreciate affordable pricing tiers attract budget-conscious shoppers looking for value-oriented product selections, but report systemic failure to process refunds for canceled or returned orders creates significant financial distrust.
How are ratings & reviews evolving?
What users say, by theme
- Affordable pricing tiers attract budget-conscious shoppers looking for value-oriented product selections
- Systemic failure to process refunds for canceled or returned orders creates significant financial distrust
67 of 67 recent reviews analyzed · high confidence · Frustrated overall
Read the full review analysisUnlock 1 user request, each backed by review evidence.
Access the full report for freeCompetition
Competitive landscape for ShopClues
How's the Shopping market?
ShopClues maintains a 3.45-star rating on Android with over 600,000 reviews, yet the 1.69-star iOS rating across a smaller sample highlights a critical platform-specific stability gap.
Read the market outlookThe rivals identified
By Acevector Limited
Directly competes in the budget-conscious, mass-market Indian e-commerce segment with a similar historical positioning to ShopClues.
- Maintains a high release velocity with 10 updates in six months to keep the interface modern.
- Focuses heavily on 'trendy' budget fashion curation to differentiate from generic wholesale marketplace models.
- Leverages a long-standing legacy user base to maintain consistent engagement in tier-2 and tier-3 cities.
Meesho: Online ShoppingContender
AJIO Online Shopping AppContender
Myntra - Fashion Shopping AppContenderUnlock the head-to-head verdict: where this rival wins, and where it loses.
Access the full report for freeThe Analyst's Read
Key takeaways for ShopClues
Where is it heading?
The Indian e-commerce market is consolidating around platforms that offer reliable logistics and transparent dispute resolution. ShopClues remains exposed as long as its post-purchase experience remains broken, so the platform must prioritize operational integrity over catalog expansion to survive.
- Systemic refund failures erode marketplace integrity, which accelerates user churn toward more reliable competitors like Amazon.
- Lack of responsive support channels prevents dispute resolution, creating a negative feedback loop that suppresses new-user conversion.
The SWOT
- 12,500-category catalog captures diverse household needs
- VIP Club cashback incentivizes repeat transaction volume
- Automated refund workflows could recover user trust
- Refurbished electronics inventory targets price-sensitive segments
Next best moves
Automate refund processing because refund failures are the top complaint → reduce churn
+ 1 more prioritized moveThe counter-intuitive read
The platform's massive 12,500-category catalog is a liability, not an asset…
Read the full takeFeature gaps
Real-time order tracking (available in Amazon but absent here) +1
Since the last report: The platform has shifted from a maintenance-mode marketplace to a stagnant, high-churn environment plagued by systemic refund failures and a total cessation of development.
Bottom line
ShopClues holds a massive catalog advantage but bleeds users through broken refund and support mechanisms, so revenue growth hinges on fixing the post-purchase experience before scaling new categories.
Unlock 2 critical frictions, 2 market threats, 1 more prioritized move and the analyst’s take.
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