SingPost Mobile user reviews, decoded
High confidence · Latest 78 of 210 total reviews analyzed
Recent user voice shows an upset sentiment. Users appreciate singpass integration provides a convenient login method for users who successfully navigate the initial setup process, but report payment processing failures for gst and other services frequently occur, forcing users to visit physical kiosks.
Rating: 1.6
Reviews: 210
Confidence: high
Despite the latest update, critical payment and tracking failures persist, and new UI layout issues have emerged, leading to a continued decline in user sentiment.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
How have ratings & review volume moved?
Rating, review sentiment, and total reviews over time, with release markers showing the post-launch impact.
Vertical markers = app releases. Hover any release for the post-release impact delta.
Review themes
What users love
- Singpass integration provides a convenient login method for users who successfully navigate the initial setup process
Common complaints
- Payment processing failures for GST and other services frequently occur, forcing users to visit physical kiosks
Most requested
Full sentiment breakdown
Access the full report for freeAI summary. Key signals synthesized from the latest 210 reviews. Updated regularly.