Report updated May 10, 2026
SolarWinds Service Desk
For iT service desk technicians and organizational employees requiring remote access to support workflows.
Overview · Full Intel report in progress
SolarWinds Service Desk is an established business app that is completely free. With a 4.6/5 rating from 308 reviews, it shows polarized user reception.
What is SolarWinds Service Desk?
Current Momentum
v3.4
No release notes available.
Competition
Rivals identification in progress
7-Day Rank Pulse 🇺🇸
BusinessNo ranking data
Rating Pulse 🇺🇸
What makes this app unique?
What Does It Look Like?
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What Are The Key Features?
Technicians can track, assign, update, and resolve active incidents directly from their mobile devices.
Employees can submit tickets, request services, and access self-service articles to resolve issues independently.
Technicians receive instant alerts to stay updated on incoming tickets and urgent service requests.
Users can monitor the status of their requests and add comments to open tickets for ongoing communication.
How much does it cost?
Who Built It?
SolarWinds Worldwide
Providing IT professionals with mobile-accessible tools for remote support, incident management, and system administration. Enabling real-time operational oversight for hybrid IT environments.
Portfolio
6
Apps
What other apps does SolarWinds Worldwide make?
Explore the full SolarWinds Worldwide report
Portfolio breakdown, audience, momentum, and every app published by SolarWinds Worldwide.
Analysis in progress, available soon
What do users think recently?
Analysis in progress, available soon
View the full user-sentiment analysis
Mood gauge, ratings & review-volume history, every praise / complaint / request, and sentiment over time.
Analysis in progress, available soon
What is the competitive landscape for SolarWinds Service Desk?
How's The Business Market?
Market outlook for this category
Available very soon
Strategic analysis coming soon
SWOT, key takeaways & outlook
The outtake for SolarWinds Service Desk
Key Takeaways
This app serves as a mobile extension of the SolarWinds Service Desk platform, bridging the gap between IT support teams and end-users.
Where Is It Heading?
Trend analysis
Available very soon