SOS On-Prem is a remote support client for iOS and iPadOS that allows IT technicians to control mobile devices via the Splashtop On-Prem enterprise platform.
The App DNA
What makes this app unique?
IT helpdesk teams require secure, compliant remote access to troubleshoot mobile devices in enterprise environments where traditional consumer tools fail to meet security standards.
For IT professionals and helpdesk teams requiring secure, remote support access to mobile devices within an enterprise environment.
What does it look like?
Key features
Direct input control of mobile device via accessibility service API.
End-to-end encryption using 256-bit AES and TLS protocols.
Transfer and manage files between the remote technician and the mobile device.
How much does it cost?
Monetization is tied to the Splashtop On-Prem enterprise platform, with the mobile app serving as a zero-cost client for end-users.
Velocity
Active developmentShow more...
5 versions in history. Development pace: active.
Who built it?
Splashtop
13+ apps tracked · Business
Splashtop Business
Mirroring Assist
Splashtop Personal for iPhone
Splashtop Personal
Splashtop Wired XDisplay HD – Extend & Mirror
Splashtop SOS
Splashtop Wired XDisplay – Extend & Mirror
Splashtop Enterprise
Splashtop Classroom
Splashtop for RMM
Splashtop On-Prem
Splashtop ARUser Sentiment
What do users think recently?
How are ratings & reviews evolving?
Not enough recent reviews to extract reliable themes yet.
Read the full review analysisCompetition
Competitive landscape for SOS On-Prem
How's the Business market?
SOS On-Prem operates as a specialized B2B utility within the Business category, serving as a mandatory client for Splashtop On-Prem enterprise subscribers.
Read the market outlookThe rivals identified
Unlock the deeper market read.
Access the full report for freeThe Analyst's Read
Key takeaways for SOS On-Prem
Where is it heading?
The enterprise remote-support market is consolidating around platforms that offer deep OS integration and strict compliance. SOS On-Prem is well-positioned to retain its user base by focusing on security, but it faces constant pressure from Apple's evolving privacy restrictions.
- The latest release updates OpenSSL to v3.5.4, ensuring continued compliance with enterprise security standards.
- Development remains focused on maintenance and security, as the app serves as a utility for the broader Splashtop On-Prem platform.
The SWOT
- 256-bit AES encryption satisfies enterprise compliance
- Accessibility service API enables full remote control
- Automated diagnostic logs for enterprise helpdesk workflows
Next best moves
Audit accessibility API usage because OS updates frequently restrict remote control permissions → maintain session stability
The counter-intuitive read
The lack of consumer monetization is not a…
Read the full takeSince the last report: SOS On-Prem expanded its functional scope by adding remote control and file management capabilities, transitioning from a basic screen-sharing client to a full-featured enterprise support tool.
Bottom line
SOS On-Prem remains a stable utility for existing enterprise clients, but its growth is strictly gated by the Splashtop On-Prem subscription model. Maintaining OS-level compatibility is the primary lever for retaining enterprise trust.
Unlock 2 critical frictions, 1 market threat and the analyst’s take.
Access the full report for freeFAQ
Is SOS On-Prem free to use?
How does SOS On-Prem compare to consumer screen sharing apps?
Is SOS On-Prem safe for enterprise use?
What should I use if I don't have a Splashtop account?
Sources
- [1] App Store, source
Report last updated