| Core Identity |
| Developer | Swiftpass Inc | Cistern Holdings LLC | KISI Incorporated | dormakaba Schweiz AG | Schlage Lock Company |
| Category | Business | Utilities | Business | Lifestyle | Productivity |
| Platform | iOS, Android | iOS, Android | iOS, Android | iOS, Android | iOS |
| Store Metrics |
| Rating | 4.8 / 5 | 2.6 / 5 | 4.8 / 5 | 1.0 / 5 | 4.7 / 5 |
| Ratings Count | 1,876 | 26 | 20,789 | 4 | 3,720 |
| Price | Free | Free | Free | Free | Free |
| Release Date | Oct 7, 2019 | Nov 22, 2016 | Sep 10, 2013 | Aug 30, 2019 | Apr 29, 2020 |
| Last Updated | May 12, 2026 | May 4, 2026 | Apr 23, 2026 | Mar 4, 2026 | Jan 29, 2025 |
| Sentiment & Reviews |
| Sentiment | positive | mixed | mixed | negative | positive |
| Score | 85/100 | 45/100 | 35/100 | 20/100 | 85/100 |
| Praises | - Convenience of touchless entry
| - | - Digital key functionality provides a convenient alternative to physical fobs for gym access
| - | - Reliability in door unlocking
|
| Complaints | | - | - Mandatory location and bluetooth permissions create privacy concerns and battery drain for users
- Unreliable door unlocking performance causes significant friction during daily facility entry attempts
| - Connectivity failures
- Registration friction
| - Administrator setup friction
|
| Requests | - | - | - Integration with digital wallet platforms would allow for more reliable and convenient door access
| - | - |
| Strategic Intel |
| Strengths | - 3D face-recognition hardware provides a high-security barrier to entry for competitors
- RentGPT AI leasing bot creates a B2B value-add for property management efficiency
| - Twist-to-open gesture provides low-friction entry
- Apple Wallet integration reduces app-dependency
| - Cloud-native architecture enables instant remote credentialing updates
- MotionSense hardware integration provides a differentiated hands-free entry experience
| - Deep integration with legacy dormakaba physical hardware ecosystems provides a secure upgrade path for industrial clients.
| - Trusted legacy reliability in commercial security
- Clear separation between residential and commercial apps
|
| Weaknesses | - Proprietary hardware requirement limits market penetration to new or retrofit-ready buildings
- Enrollment friction in the latest version creates onboarding drop-off risk
| - 2.57-star iOS rating indicates reliability issues
- Lack of in-app video intercom features
| - 0.7★ Android-iOS rating gap indicates platform-specific connectivity instability
- Mandatory location permissions drive high-frequency battery drain complaints
| - 1.0-star iOS rating indicates critical failure in the primary mobile credentialing workflow.
| - No native Apple Wallet integration
- Lack of motion-based unlocking features
- Proprietary hardware-locked environment
|
| Pricing | subscription | subscription | subscription | free | free |
| Momentum | Maintenance | Maintenance | Maintenance | Maintenance | - |
| Update Cadence | 2 versions, ~1d avg | 2 versions, 2 majors/6mo, ~1d avg | 2 versions, 2 majors/6mo, ~36d avg | 2 versions, ~2d avg | - |
