Telehealth by SimplePractice user reviews, decoded
High confidence · 50 reviews analyzed · Based on 50 reviews. Signal may be noisy.
Recent user voice shows an excited sentiment. Users appreciate telehealth accessibility allows patients to attend therapy sessions from home or work without travel and user interface design provides a straightforward and intuitive experience for connecting with health specialists, but report video and audio instability during sessions disrupts the continuity of therapy appointments for some users.
Rating: 4.5
Reviews: 50
Confidence: high
The latest update included improvements for video appointments, yet reports of connection instability and video quality issues persist in post-update reviews, marking these themes as transitional.
How did the latest release land?
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
How have ratings & review volume moved?
Rating, review sentiment, and total reviews over time, with release markers showing the post-launch impact.
Vertical markers = app releases. Hover any release for the post-release impact delta.
Review themes
What users love
- Telehealth accessibility allows patients to attend therapy sessions from home or work without travel
- User interface design provides a straightforward and intuitive experience for connecting with health specialists
- High quality audio and video performance enables effective communication during counseling sessions
Common complaints
- Video and audio instability during sessions disrupts the continuity of therapy appointments for some users
Most requested
Full sentiment breakdown
Access the full report for freeAI summary. Key signals synthesized from the latest 50 reviews. Updated regularly.