TextNow: Call + Text Unlimited user reviews, decoded
High confidence · Latest 95 of 99 total reviews analyzed · Based on 99 reviews. Signal may be noisy.
Recent user voice shows a frustrated sentiment. Users appreciate free access to a secondary phone number provides a reliable communication channel for friends and family and long-term users value the consistent availability of the service for emergency and prayer line connectivity, but report technical regressions following the latest update prevent users from sending messages or making calls.
Rating: 4.6
Reviews: 99
Confidence: high
The latest update introduced significant regressions in message sending and call audio, causing a spike in negative reviews that overshadows the new plan structures.
How did the latest release land?
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
How have ratings & review volume moved?
Rating, review sentiment, and total reviews over time, with release markers showing the post-launch impact.
Vertical markers = app releases. Hover any release for the post-release impact delta.
Review themes
What users love
- Free access to a secondary phone number provides a reliable communication channel for friends and family
- Long-term users value the consistent availability of the service for emergency and prayer line connectivity
Common complaints
- Technical regressions following the latest update prevent users from sending messages or making calls
Most requested
Full sentiment breakdown
Access the full report for freeAI summary. Key signals synthesized from the latest 99 reviews. Updated regularly.