High confidence · Latest 100 of 2.5M total reviews analyzed
Mixed
Recent user voice shows a mixed sentiment. Users appreciate free communication value and improved call quality, but report verification and login loops and data loss after updates.
Rating: 4.7
Reviews: 2.5M
Confidence: high
How did the latest release land?
Overall
4.7/ 5
★★★★★★
(2.5M)Current version
4.8/ 5
+0.1 vs overall
★★★★★
(895.5K)Main signal post-update: free Communication Value.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Review themes
Praise
What users love
- Free Communication Value
- “There’s no reason to pay for a phone bill if you have this app.”
- Improved Call Quality
- “They stepped up the quality of this app and way less dropped calls.”
Complaint
Common complaints
- Verification and Login Loops
- “Stuck in verification loop... keeps asking me to confirm I’m not spam over and over again!”
- Data Loss After Updates
- “Update erased ALL call history and most text messages.”